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Step 1

From the Agents & Connections navigation pane, select System > Email Connections to display the Email Connections list.

Step 2

Locate the Email Connection(s) you want to copy (see Filtering).

Step 3

Copy the Email Connection(s):

Copy One Email Connection

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<ol> <li> Right-click the <b>Email Connection Name</b>. <li> On the

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, select <b>Copy</b>. A Copy Email Connection pop-up dialog displays.

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<li> Enter a new name for the Email Connection and, optionally, select any

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that you want the Email Connection assigned to. <li> Click <b>Submit</b> to create a copy of the Email Connection. </ol>

Copy Multiple Email Connections

Ctrl-Click the Email Connections you want to copy.
Right-click any of the selected Email Connections.
On the Action menu, select Copy.
On the Confirmation pop-up that displays, click OK. The copied Email Connections are added to the list, with - Copy added as a suffix to the Email Connection Name for each Email Connection. If an Email Connection with that - Copy name already exists, another copy is not created.

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Step 1

Select an Email Connection from the Email Connection list. The Email Connection Details for that Email Connection displays.

Step 2

Either:

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<ul> <li>Click the <b>Copy</b> button. <li>Right-click the Details to display the

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, and then click <b>Copy</b>. </ul>

A Copy Email Connection pop-up dialog displays.

Step 3

Enter a new name for the Email Connection and, optionally, select any Business Services that you want the Email Connection assigned to.

Step 4

Click Submit to create a copy of the Email Connection.

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