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Step 1

From the Agents & Connections navigation pane, select System > Email Connections to display the Email Connections list.

Step 2

Locate the Email Connection(s) you want to copy (see Filtering).

Step 3

Copy the Email Connection(s):
 
Copy One Email Connection

  1. Right-click the Email Connection Name.
  2. On the Action menu, select Copy. A Copy Email Connection pop-up dialog displays.


 Business Services 3. Enter a new name for the Email Connection and, optionally, select any Business Services that you want the Email Connection assigned to. 

 4. Click Submit to create a copy of the Email Connection.

 
Copy Multiple Email Connections

  1. Ctrl-Click the Email Connections you want to copy.
  2. Right-click any of the selected Email Connections.
  3. On the Action menu, select Copy.
  4. On the Confirmation pop-up that displays, click OK. The copied Email Connections are added to the list, with - Copy added as a suffix to the Email Connection Name for each Email Connection. If an Email Connection with that - Copy name already exists, another copy is not created.

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Step 1

Select an Email Connection from the Email Connection list. The Email Connection Details for that Email Connection displays.

Step 2

Either:


  • Click the Copy button.


  • Right-click the Details to display the Action menu, and then click Copy.


A Copy Email Connection pop-up dialog displays.
 

Step 3

Enter a new name for the Email Connection and, optionally, select any Business Services that you want the Email Connection assigned to.

Step 4

Click Submit to create a copy of the Email Connection.

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