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This Integration allows customers to create requests, create new customers, manage users, add customers to a service desk project and remover remove customers form from a service project in Jira Service Desk straight from the Universal Controller. A typical Use Case use case is creating a request in Jira Service Desk in the event of a Task failure within the Universal Controller. And also manage users in the Jira Service Desk. 

Version Information


Template NameExtension NameExtension Version

Jira Service Management Cloud 

ue-cs-jira-service-management-cloud

1.0.0

Refer to Changelog for version history information.

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Modifications of this integration, applied by users or customers before or after import, might affect its supportability. For more information, refer to Integration Modifications.

Configure Universal Task

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Example of removing a customer to a Service Desk project.

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Integration Modifications

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