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This Integration allows customers to create requests, create new customers, manage users, add customers to a service desk project and remover remove customers form from a service project in Jira Service Desk straight from the Universal Controller. A typical Use Case use case is creating a request in Jira Service Desk in the event of a Task failure within the Universal Controller. And also manage users in the Jira Service Desk.
Version Information
Template Name | Extension Name | Extension Version |
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Jira Service Management Cloud | ue-cs-jira-service-management-cloud | 1.0.0 |
Refer to Changelog for version history information.
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Modifications of this integration, applied by users or customers before or after import, might affect its supportability. For more information, refer to Integration Modifications.
Configure Universal Task
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Example of removing a customer to a Service Desk project.
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Integration Modifications
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