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These pages provide information on the installation of Stonebranch, Inc.'s Universal Agent on Microsoft Windows operating systems. Unless otherwise specified, all references to Universal Agent for Windows refer to one of the 7.24.x versions (for example: 7.24.0.0).
Installation Packages
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Package | Distribution File | Required |
---|---|---|
Universal Agent (system installation) |
| Yes |
Universal Agent (user mode installation) |
| No |
| No | |
| No | |
| No |
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PROD
is the package contentVRML
is the version, release, modification, and maintenance levels (for example, 7.24.0.0)OS
is the name of the operating system supportedHW
is the hardware type supported
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Step 1 | Download the distribution file from the Stonebranch Customer Portal. |
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Step 2 | Log on to Windows using an Administrative account or an account that can be elevated to Administrative authority. |
Step 3 | Exit all running programs to reduce the likelihood of a reboot. |
Step 4 | Execute the installation file. |
Step 5 | Follow installation instructions: |
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Step 1 | Download the distribution file from the Stonebranch Customer Portal. |
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Step 2 | Close the Windows Services application and the Windows Event Viewer. |
Step 3 | Execute the installation file, providing elevated credentials when/if asked to do so. |
Step 4 | Follow the instructions for your desired installation method: |
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