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For additional details on login method enforcement, see Single Sign-On Troubleshooting.
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During the initial login, an enrollment page will be presented to the user assuming they authenticated successfully using their username and password:
You can switch to setup manually by clicking the Click to setup manually button:
Next, the user will be prompted to enter their Time-based one-time password (TOTP) to login to the controller:
After the initial enrollment, you will only have to enter the Time-based one-time password (TOTP) after authenticated successfully using your username and password.
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The Issuer, which the authenticator app uses for identifying the account in the app, will appear as [System Identifier@]uc.stonebranch.com. |
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If you are using Network Time Protocol (NTP), ensure the local time of the server where the Universal Controller is installed is synchronized with the time of the NTP server. |
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To unlock a locked account, your Controller system administrator must uncheck the Locked out field ion the User Details for that user account.
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- The system level default for web browser access, specified by the System Default Web Browser Access Universal Controller system property, has been set to No, and the Web Browser access field in the User Details for your user account is set to -- System Default --."
- The Web Browser access field is set to No, which overrides the System Default Web Browser Access value (Yes or No).
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The Login Disclaimer Universal Controller system property lets you define multi-lines of free-form text that will display at the bottom of the Universal Automation Center Login page when you attempt to login.
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Step 1 | On the User Task Bar, click the User Actions drop-down list arrow to display a menu of user actions. |
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Step 2 | Click Logout. You are logged out of this session, and the Universal Automation Center Login page displays. |
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For information on SAML Single Logout, see Single Logout in Single Sign-On Settings.
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From the User Sessions list, you can send an Email to:
- All users on the list.
- One or more users on the list.
The Controller will auto-generate the email Subject in the following format:
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An administrator must ensure that an Email Connection exists with the Use for System Notifications option enabled. The Email Address specified in the Email Connection Details will appear as the From email address.
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