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Step 1

From the Automation Center navigation pane, select Configuration > Universal Event Templates. The Universal Event Templates list displays a list of all existing Universal Event Templates.

Below the list, Universal Event Template Details for a new Universal Event Template displays.

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Step 2

Enter / select Details for a new Universal Event Template, using the field descriptions below as a guide.

  • Required fields display an asterisk ( * ) after the field name.
  • Default values for fields, if available, display automatically.

To display more of the Details fields on the screen, you can either:

  • Use the scroll bar.
  • Temporarily hide the list above the Details.
  • Click the  button above the list to display a pop-up version of the Details.

Step 3

Click a  button. The task is added to the database, and all buttons and tabs in the Universal Task Details are enabled.

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  • System Property Changed
  • Agent Changed
  • Task SLA

  • Task Status Changed 

(System Templates are read-only and cannot be deleted. During a new installation or a maintenance update, System Templates are imported.)

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Task Status Changed
Task Status Changed

Task SLA Universal Event

A UAC - Task SLA Universal Event will be published if any task instance has a Late Start, Late Finish or Early Start SLA violation.

The event attributes are shown below.

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Task Status Changed Universal Event

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