UNV3500-UNV3599

UNV3500-UNV3599

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UNV3500E Universal Event Monitor Server cannot be run from a console.


Description


The UEM Server program cannot be started from the command line. It can only be started by Universal Broker, either automatically at Broker startup or after receiving a request from a Universal Event Monitor Manager or the Universal Event Monitor Load utility.


Severity


Error


System Action


The program terminates.


User Action


Update the Universal Event Monitor Server component definition so that it will start when Universal Broker starts, or execute a Universal Event Monitor Manager.


Component

Universal Event Monitor


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UNV3501E Failed initializing Component Instance: func, errno, reason


Description


The component configuration information provided by Universal Broker and required by UEM Server to establish its runtime environment could not be processed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3503E Service interface init error: func, errno, reason


Description


UEM Server was unable to establish a network interface through which it could receive internal commands from Universal Broker. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Make sure TCP/IP is installed and properly configured on the system upon which the error occurred. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3504E Component register error: func, errno, reason


Description


UEM Server was unable to register as an active component with Universal Broker. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Make sure Universal Broker is still active on the system upon which the error occurred. Make sure TCP/IP is installed and properly configured. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3505E Installation directory is not defined.


Description


The program could not find the installation_directory entry in the UEM Server configuration file, or the installation_directory entry has no value associated with it.


Severity


Error


System Action


The program terminates.


User Action


Make sure there is an installation_directory entry in the UEM Server configuration file. If the entry does not exist, add it. Set its value to the directory where UEM Server is installed. Reinstall the program if necessary.


Component

Universal Event Monitor


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UNV3506E Cannot access installation directory 'dir': reason


Description


The installation directory identified by dir could not be accessed. reason is an explanation of the error.


Severity

Error


System Action


The program terminates.


User Action


Check the value of the installation_directory entry in the UEM Server configuration file. Make sure the directory exists and the user account running the uemsrv program has sufficient access to that directory. Re-install UEM Server if necessary.


Component

Universal Event Monitor


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UNV3507E Cannot access the trace directory 'dir': reason


Description


The trace directory identified by dir could not be accessed. reason is an explanation of the error.


Severity

Error


System Action


The program terminates.


User Action


Verify the trace file directory configuration option specifies an existing directory that the user account which the Universal Event Monitor Server executes has proper security access.


Component

Universal Event Monitor


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UNV3508E Cannot access the temp directory 'dir': reason


Description


The temp directory identified by dir could not be accessed. reason is an explanation of the error.


Severity

Error


System Action


The program terminates.


User Action


Verify the temp directory configuration option specifies an existing directory that the user account with which the Universal Event Monitor Server executes has proper security access.


Component

Universal Event Monitor


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UNV3509E Cannot access nls directory 'dir': reason


Description


The nls directory, whose entire path is specified by dir, could not be accessed. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Make sure the directory exists and the user account running the uemsrv program has access to this directory.


Component

Universal Event Monitor


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UNV3510E Cannot access code page file 'file': reason


Description


The text translation file specified by file cannot be read. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Make sure the specified file exists in the application's 'nls' directory. If it does not exist, re-install the application.


Component

Universal Event Monitor


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UNV3511E Error receiving session negotiation options from client in func: errno reason


Description


Te UEM Server was unable to establish compatible connection settings between itself and the client application (either a UEM Manager or the UEM Load utility). func is the name of the function in which the error occurred. errno is error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


When negotiating with a remote UEM Manager, verify that network access from the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3512E Error sending the READY message to the client application in func: errno reason


Description


The UEM Server was unable to send a message to the client application (either a UEM Manager or the UEM Load utility) to indicate its ability to begin receiving messages over the client and Server's communication connection. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


When negotiating with a remote UEM Manager, verify that network access from the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3513E Error processing message from client application: func, errno, reason


Description


The Universal Event Monitor Server was unable to receive or process the client's request. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


If the UEM Server was expecting a message from a remote UEM Manager, verify that network access from the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem occurred while the UEM Server was processing the message, the cause of the failure should be reported in a UEM Server-issued error message, contained in the Broker's message log.

If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3514W The user userid has been denied UEM database access by uem database rule rule.


Description


The UEM Server's access control list that governs which users have the authority to perform maintenance on event definitions and event handlers contains an entry that denies such authority to the user specified by userid. rule is the number of the ACL entry that is enforcing the access denial. The number of the entry matches the order in which it is listed in the configuration file or the Universal Configuration Manager in Windows.


Severity

Warning


System Action


The program stops processing the request and terminates.


User Action


Contact your Universal Event Monitor administrator for the Server system to determine whether or not access has been properly denied.


Component

Universal Event Monitor


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UNV3515E Error converting timeval: func, errno, reason


Description


The specified time value could not be converted to a format suitable for transmission across the network. timeval is the time that could not be converted. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program continues, although process dates and times may not be displayed correctly.


User Action


None required.


Component

Universal Event Monitor


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UNV3516E Error sending the STARTED message to the client: func, errno, reason


Description


The UEM Server was unable to send a message to notify the client application (either the UEM Load utility or a UEM Manager) that processing of the client's request has started. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


If the UEM Server tried to send a message to a remote UEM Manager, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3517E Error sending the ENDED message to the client: func, errno, reason


Description


The UEM Server was unable to send a message to notify the client application (either the UEM Load utility or a UEM Manager) that processing of the client's request has finished. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates. Depending on the error, the request may have finished successfully.


User Action


If the UEM Server tried to send a message to a remote UEM Manager, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3518E Error updating component state to state: func, errno, reason


Description


An error occurred while updating the component state. The new state is state. The function that failed was func. The error number was errno. A description of the error is reason.


Severity


Error


System Action


The system action depends on the context in which it occurs. Refer to other messages printed at this time.


User Action


Contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3519E Error receiving DEFSEND message: func, errno, reason


Description


The Universal Event Monitor Server could not receive a message containing event definition and/or event handler information from the UEM Load utility. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Check the UEMLoad utility output for any messages that might indicate the reason for the message not being received. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3520W The definition for event id could not be added: func, errno, reason


Description


An attempt to prepare an event definition for addition to the UEM event definition database failed. id is the identifier of the event definition that was not added. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Warning


System Action


The program continues. The program will attempt to add any other event definitions that were provided via the UEM Load utility.


User Action


Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3521E The event definitions assigned to component compname(compid) could not be retrieved: func, errno, reason


Description


An error occurred while the UEM Server was attempting to obtain a list of event definitions that have been assigned to it. compname is the name of the UEM Server component that could not retrieve the list of event definitions assigned to it. compid is the ID of the component instance that issued the error. func is the name of the function in which the error occurred. errno is the error number reason is an explanation of the error.


Severity


Error


System Action


The UEM Server cannot continue without a complete list of its assigned events, so the program terminates.


User Action


Check the Universal Broker message log for any errors reported by the UEM Server. Make sure the Universal Broker was running at the time of the error. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3522E The list of enabled event definitions for component compname(compid) could not be built: func, errno, reason


Description


An error occurred while the UEM Server was attempting to create a list of enabled event definitions from its list of assigned event definitions. compname is the name of the UEM Server component that could not build a list of enabled event definitions. compid is the ID of the component instance that issued the error. func is the name of the function in which the error occurred. errno is the error number reason is an explanation of the error.


Severity


Error


System Action


The UEM Server uses the list of enabled event definitions to determine which events should be monitored. Without this list, the UEM Server cannot continue, so the program terminates.


User Action


Check the Universal Broker message log for any errors reported by the UEM Server. Make sure the Universal Broker was running at the time of the error. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3523I Universal Event Monitor Server received a termination request. Starting shutdown.


Description


Indicates that the Universal Event Monitor Server program has received a shutdown request. This request will come from the Broker, either as a result of the Broker being shut down, or the UEM Server process being terminated via Universal Control. If this message was issued by a demand-driven UEM Server, it may also be the result of the client application (the UEM Load utility or a UEM Manager) being cancelled.


Severity


Informational


System Action


The program begins its shutdown processing.


User Action


No action is required.


Component

Universal Event Monitor


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UNV3524E Error monitoring events in func, errno, reason.


Description


The UEM Server encountered an error while it was monitoring its list of assigned events. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Examine the Universal Broker message log for any additional information regarding the possible causes of the error. If the cause of the problem cannot be identified and corrected, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3525E The definition for event id could not be updated: func, errno, reason


Description


An attempt to update an event definition in the UEM event definition database failed. id is the identifier of the event definition that was not updated. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program continues. Any changes that could not be applied may still be in effect, but any queries on the database record will not return the new values.


User Action


Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3526I The monitored state for event definition id has been made "state".


Description


Indicates that the monitored state for the specified event definition was successfully updated in the database. id is the ID of the event definition record for which the monitored state was set. state is the new monitored state, either "active" or "inactive".


Severity


Informational


System Action


The program continues.


User Action


None required.


Component

Universal Event Monitor


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UNV3527E Unable to find files for event id that match filespec: func, errno, reason.


Description


An attempt by UEM Server to locate files that match the file specification contained in the event definition has failed. id is the ID of the event definition for which the attempt failed. filespec is the file specification contained in the event definition record. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


If the error description indicates that the problem lies with the file specification in the event definition, update the definition record and restart the Server. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3528W The definition for event id could not be deleted: func, errno, reason


Description


An attempt to prepare an event definition for deletion from the UEM event definition database failed. id is the identifier of the event definition that was not deleted. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Warning


System Action


The program continues. The program will attempt to remove any other event definitions that were provided via the UEM Load utility.


User Action


Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3529E Unable to initialize file watching for UEM Server: func, errno, reason


Description


An attempt to initialize the file watching functionality of UEM Server has failed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.


Severity


Error


System Action


The program terminates.


User Action


Examine the error messages in the Universal Broker log to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.


Component

Universal Event Monitor


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UNV3530E Error preparing event eid(occid) for execution of its type handler: func, errno, reason


Description


An event occurrence monitored by UEM Server has met the conditions necessary to cause one of its specified event handlers to be executed. However, an attempt by UEM Server to prepare the occurrence for handler execution has failed. eid is the ID of the event definition whose occurrence is being tracked. occid is the ID assigned by UEM to the event occurrence. type is the type of handler, either 'expired', 'rejected', or 'triggered' that UEM Server was preparing to execute. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.