----

UNV3500E Universal Event Monitor Server cannot be run from a console.

Description

The UEM Server program cannot be started from the command line. It can only be started by Universal Broker, either automatically at Broker startup or after receiving a request from a Universal Event Monitor Manager or the Universal Event Monitor Load utility.

Severity

Error

System Action

The program terminates.

User Action

Update the Universal Event Monitor Server component definition so that it will start when Universal Broker starts, or execute a Universal Event Monitor Manager.

Component

Universal Event Monitor

----

UNV3501E Failed initializing Component Instance: func, errno, reason

Description

The component configuration information provided by Universal Broker and required by UEM Server to establish its runtime environment could not be processed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3503E Service interface init error: func, errno, reason

Description

UEM Server was unable to establish a network interface through which it could receive internal commands from Universal Broker. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Make sure TCP/IP is installed and properly configured on the system upon which the error occurred. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3504E Component register error: func, errno, reason

Description

UEM Server was unable to register as an active component with Universal Broker. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Make sure Universal Broker is still active on the system upon which the error occurred. Make sure TCP/IP is installed and properly configured. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3505E Installation directory is not defined.

Description

The program could not find the installation_directory entry in the UEM Server configuration file, or the installation_directory entry has no value associated with it.

Severity

Error

System Action

The program terminates.

User Action

Make sure there is an installation_directory entry in the UEM Server configuration file. If the entry does not exist, add it. Set its value to the directory where UEM Server is installed. Reinstall the program if necessary.

Component

Universal Event Monitor

----

UNV3506E Cannot access installation directory 'dir': reason

Description

The installation directory identified by dir could not be accessed. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Check the value of the installation_directory entry in the UEM Server configuration file. Make sure the directory exists and the user account running the uemsrv program has sufficient access to that directory. Re-install UEM Server if necessary.

Component

Universal Event Monitor

----

UNV3507E Cannot access the trace directory 'dir': reason

Description

The trace directory identified by dir could not be accessed. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Verify the trace file directory configuration option specifies an existing directory that the user account which the Universal Event Monitor Server executes has proper security access.

Component

Universal Event Monitor

----

UNV3508E Cannot access the temp directory 'dir': reason

Description

The temp directory identified by dir could not be accessed. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Verify the temp directory configuration option specifies an existing directory that the user account with which the Universal Event Monitor Server executes has proper security access.

Component

Universal Event Monitor

----

UNV3509E Cannot access nls directory 'dir': reason

Description

The nls directory, whose entire path is specified by dir, could not be accessed. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Make sure the directory exists and the user account running the uemsrv program has access to this directory.

Component

Universal Event Monitor

----

UNV3510E Cannot access code page file 'file': reason

Description

The text translation file specified by file cannot be read. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Make sure the specified file exists in the application's 'nls' directory. If it does not exist, re-install the application.

Component

Universal Event Monitor

----

UNV3511E Error receiving session negotiation options from client in func: errno reason

Description

Te UEM Server was unable to establish compatible connection settings between itself and the client application (either a UEM Manager or the UEM Load utility). func is the name of the function in which the error occurred. errno is error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

When negotiating with a remote UEM Manager, verify that network access from the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3512E Error sending the READY message to the client application in func: errno reason

Description

The UEM Server was unable to send a message to the client application (either a UEM Manager or the UEM Load utility) to indicate its ability to begin receiving messages over the client and Server's communication connection. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

When negotiating with a remote UEM Manager, verify that network access from the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3513E Error processing message from client application: func, errno, reason

Description

The Universal Event Monitor Server was unable to receive or process the client's request. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

If the UEM Server was expecting a message from a remote UEM Manager, verify that network access from the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem occurred while the UEM Server was processing the message, the cause of the failure should be reported in a UEM Server-issued error message, contained in the Broker's message log.

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3514W The user userid has been denied UEM database access by uem database rule rule.

Description

The UEM Server's access control list that governs which users have the authority to perform maintenance on event definitions and event handlers contains an entry that denies such authority to the user specified by userid. rule is the number of the ACL entry that is enforcing the access denial. The number of the entry matches the order in which it is listed in the configuration file or the Universal Configuration Manager in Windows.

Severity

Warning

System Action

The program stops processing the request and terminates.

User Action

Contact your Universal Event Monitor administrator for the Server system to determine whether or not access has been properly denied.

Component

Universal Event Monitor

----

UNV3515E Error converting timeval: func, errno, reason

Description

The specified time value could not be converted to a format suitable for transmission across the network. timeval is the time that could not be converted. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program continues, although process dates and times may not be displayed correctly.

User Action

None required.

Component

Universal Event Monitor

----

UNV3516E Error sending the STARTED message to the client: func, errno, reason

Description

The UEM Server was unable to send a message to notify the client application (either the UEM Load utility or a UEM Manager) that processing of the client's request has started. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

If the UEM Server tried to send a message to a remote UEM Manager, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3517E Error sending the ENDED message to the client: func, errno, reason

Description

The UEM Server was unable to send a message to notify the client application (either the UEM Load utility or a UEM Manager) that processing of the client's request has finished. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates. Depending on the error, the request may have finished successfully.

User Action

If the UEM Server tried to send a message to a remote UEM Manager, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3518E Error updating component state to state: func, errno, reason

Description

An error occurred while updating the component state. The new state is state. The function that failed was func. The error number was errno. A description of the error is reason.

Severity

Error

System Action

The system action depends on the context in which it occurs. Refer to other messages printed at this time.

User Action

Contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3519E Error receiving DEFSEND message: func, errno, reason

Description

The Universal Event Monitor Server could not receive a message containing event definition and/or event handler information from the UEM Load utility. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Check the UEMLoad utility output for any messages that might indicate the reason for the message not being received. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3520W The definition for event id could not be added: func, errno, reason

Description

An attempt to prepare an event definition for addition to the UEM event definition database failed. id is the identifier of the event definition that was not added. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Warning

System Action

The program continues. The program will attempt to add any other event definitions that were provided via the UEM Load utility.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3521E The event definitions assigned to component compname(compid) could not be retrieved: func, errno, reason

Description

An error occurred while the UEM Server was attempting to obtain a list of event definitions that have been assigned to it. compname is the name of the UEM Server component that could not retrieve the list of event definitions assigned to it. compid is the ID of the component instance that issued the error. func is the name of the function in which the error occurred. errno is the error number reason is an explanation of the error.

Severity

Error

System Action

The UEM Server cannot continue without a complete list of its assigned events, so the program terminates.

User Action

Check the Universal Broker message log for any errors reported by the UEM Server. Make sure the Universal Broker was running at the time of the error. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3522E The list of enabled event definitions for component compname(compid) could not be built: func, errno, reason

Description

An error occurred while the UEM Server was attempting to create a list of enabled event definitions from its list of assigned event definitions. compname is the name of the UEM Server component that could not build a list of enabled event definitions. compid is the ID of the component instance that issued the error. func is the name of the function in which the error occurred. errno is the error number reason is an explanation of the error.

Severity

Error

System Action

The UEM Server uses the list of enabled event definitions to determine which events should be monitored. Without this list, the UEM Server cannot continue, so the program terminates.

User Action

Check the Universal Broker message log for any errors reported by the UEM Server. Make sure the Universal Broker was running at the time of the error. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3523I Universal Event Monitor Server received a termination request. Starting shutdown.

Description

Indicates that the Universal Event Monitor Server program has received a shutdown request. This request will come from the Broker, either as a result of the Broker being shut down, or the UEM Server process being terminated via Universal Control. If this message was issued by a demand-driven UEM Server, it may also be the result of the client application (the UEM Load utility or a UEM Manager) being cancelled.

Severity

Informational

System Action

The program begins its shutdown processing.

User Action

No action is required.

Component

Universal Event Monitor

----

UNV3524E Error monitoring events in func, errno, reason.

Description

The UEM Server encountered an error while it was monitoring its list of assigned events. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Examine the Universal Broker message log for any additional information regarding the possible causes of the error. If the cause of the problem cannot be identified and corrected, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3525E The definition for event id could not be updated: func, errno, reason

Description

An attempt to update an event definition in the UEM event definition database failed. id is the identifier of the event definition that was not updated. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program continues. Any changes that could not be applied may still be in effect, but any queries on the database record will not return the new values.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3526I The monitored state for event definition id has been made "state".

Description

Indicates that the monitored state for the specified event definition was successfully updated in the database. id is the ID of the event definition record for which the monitored state was set. state is the new monitored state, either "active" or "inactive".

Severity

Informational

System Action

The program continues.

User Action

None required.

Component

Universal Event Monitor

----

UNV3527E Unable to find files for event id that match filespec: func, errno, reason.

Description

An attempt by UEM Server to locate files that match the file specification contained in the event definition has failed. id is the ID of the event definition for which the attempt failed. filespec is the file specification contained in the event definition record. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

If the error description indicates that the problem lies with the file specification in the event definition, update the definition record and restart the Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3528W The definition for event id could not be deleted: func, errno, reason

Description

An attempt to prepare an event definition for deletion from the UEM event definition database failed. id is the identifier of the event definition that was not deleted. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Warning

System Action

The program continues. The program will attempt to remove any other event definitions that were provided via the UEM Load utility.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3529E Unable to initialize file watching for UEM Server: func, errno, reason

Description

An attempt to initialize the file watching functionality of UEM Server has failed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Examine the error messages in the Universal Broker log to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3530E Error preparing event eid(occid) for execution of its type handler: func, errno, reason

Description

An event occurrence monitored by UEM Server has met the conditions necessary to cause one of its specified event handlers to be executed. However, an attempt by UEM Server to prepare the occurrence for handler execution has failed. eid is the ID of the event definition whose occurrence is being tracked. occid is the ID assigned by UEM to the event occurrence. type is the type of handler, either 'expired', 'rejected', or 'triggered' that UEM Server was preparing to execute. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The event occurrence will be placed in an error state, and the program will continue.

User Action

Examine the error messages in the Universal Broker log to see if the cause of the problem can be determined. If the problem appears to lie in the way with which the event is defined or the handler execution criteria are specified, update the event definition or handler record. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3531W The definition for handler id could not be added: func, errno, reason

Description

An attempt to prepare an event handler for addition to the UEM event definition database failed. id is the identifier of the event handler that was not added. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Warning

System Action

The program continues. The program will attempt to add any other event handlers that were provided via the UEM Load utility.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3532E The definition for handler id could not be updated: func, errno, reason

Description

An attempt to update an event handler in the UEM event handler database failed. id is the identifier of the event handler that was not updated. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program continues. Any changes that could not be applied may still be in effect, but any queries on the database record will not return the new values.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3533W The definition for handler id could not be deleted: func, errno, reason

Description

An attempt to prepare an event handler for deletion from the UEM event definition database failed. id is the identifier of the event handler that was not deleted. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Warning

System Action

The program continues. The program will attempt to remove any other event handler that were provided via the UEM Load utility.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3534E Fatal: Unable to restore environment: func, errno, reason

Description

An attempt by Universal Event Monitor Server to exit the environment of the account used to execute the handler process, and to return to its own environment was not successful. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program aborts.

User Action

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3535E Error creating working directory 'dir': reason

Description

A directory to be used as the default startup directory for the handler process executed by Universal Event Monitor Server could not be created. dir is the name of the directory. reason is an explanation of the error.

Severity

Error

System Action

The event occurrence is moved into an error state, and the event handler is not executed. If the handler is being executed by an event-driven UEM Server, the program continues. If a demand-driven UEM Server is executing the handler, the program notifies the UEM Manager of the error and then terminates.

User Action

Examine the error messages to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3536E Error initializing startup info: func, errno, reason

Description

UEM Server was unable to establish the required environment for a console application. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3537D Error removing ACE(s) from obj: func, errno, reason

Description

One or more access control entries (ACEs) could not be removed from the specified object's access control list (ACL). This is done during cleanup processing, at which time UEM Server removes any special security tokens required to run the handler process. obj is the Windows object from whose ACL the ACE could not be removed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

During normal process termination, this is reported as an error. It is reported as a warning if the program is backing out of process startup.

System Action

The program continues. The leftover ACE's should have no immediate effect on system performance.

User Action

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3538E Error adding user access to file/dir 'dir': func, errno, reason

Description

Specific access rights and security information for the user could not be added to the working directory. dir is the full path of the working directory. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3539E Error building command: func, errno, reason

Description

The system's command interpreter, required for running console applications, could not be identified. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

On the system running UEM Server, check the value of the COMSPEC environment variable. This can be done from the System applet, which is accessible via the Control Panel. COMSPEC's value should contain the complete path for cmd.exe. If COMSPEC is not defined, define it, using the System control panel application. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3540E Error creating process: func, errno, reason

Description

Universal Event Monitor Server could not start the process specified in the event handler. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3541E Error deleting script file 'file': reason

Description

The temporary script file created when the event handler contains script statements could not be deleted. file is the complete path name of the temporary file. This file resides in the UEM Server working directory. reason is an explanation of the error.

Severity

Error

System Action

The program continues.

User Action

Delete the file manually. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3542E The occurrence of obj for event eid could not be tracked: errno, func, reason

Description

An attempt by UEM Server to begin tracking the occurrence of a system object, identified by obj, has failed. When reported as an error, this message indicates a problem with the application itself. When reported as a warning, this message indicates that an attempt to write a record to the event spool database has failed, and that the error was reported by Universal Broker. eid is the ID of the event definition responsible for detecting the event occurrence. errno is the error number. func is the name of the function in which the error occurred. reason is an explanation of the error.

Severity

Error, Warning

System Action

The program continues, but a record may not be kept of the event occurrence.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If possible, correct the condition that may have contributed to the error and restart the UEM Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3543W Error updating processing state to state for an occurrence of event eid(occid): errno, func, reason

Description

An attempt by UEM Server to update the processing state in an event spool record for an occurrence of the specified event has failed. state is the current state of the event occurrence. eid is the ID of the event definition responsible for detecting and monitoring the event occurrence. occid is the ID assigned by UEM to the event occurrence. errno is the error number. func is the name of the function in which the error occurred. reason is an explanation of the error.

Severity

Warning

System Action

The program continues, but a record may not be kept of the event occurrence.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If possible, correct the condition that may have contributed to the error and restart the UEM Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3544E Error action the occurrence of obj for event eid(occid): errno, func, reason

Description

UEM was unable to change the processing state of the specified event occurrence. action is the new state of the event occurrence, either "triggering" or "rejecting". obj is the system object detected and monitored by the event definition, eid. occid is the ID assigned by UEM to the event occurrence. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program continues. UEM Server will attempt to set the processing state of the event occurrence to 'error'. Regardless of whether the state of the event occurrence is successfully changed, UEM Server will no longer monitor the occurrence.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If possible, correct the condition that may have contributed to the error. If a problem exists with the way in which the event is defined, use the UEMLoad utility to update the event definition record. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3545E Error checking the completion status of obj for event eid(occid): errno, func, reason

Description

An attempt by UEM Server to check an event occurrence for completion has failed. obj is the system object being tracked. eid is the ID of the event responsible for detecting and monitoring the occurrence. occid is the ID assigned to the event occurrence by UEM. errno is the error number. func is the function in which the error occurred. reason is an explanation of the error.

Severity

Error

System Action

The processing state of the event occurrence will be set to 'error', and the program will continue.

User Action

Examine the Universal Broker log to see if the cause of the error can be determined. If a problem exists with the completion criteria specified in the event definition, update the definition record using the UEMLoad utility. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3546W Process pid for hid ended, but the spool record was not updated: errno, func, reason

Description

A process executed on behalf of an event handler has ended, but an attempt by UEM Server to update the event spool record with the completed process information has failed. pid is the ID of the process that ended. hid is the ID of the event handler for which the process was executed. errno is the error number. func is the name of the function in which the error occurred. reason is an explanation of the error.

Severity

Warning

System Action

The process continues, but the spool record will continue to show the process as executing. When UEM Server is restarted, the spool record will be set to an unrecoverable state.

User Action

Examine the Universal Broker log to see if the cause of the error can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3547E Error responding to process end notification for pid: errno, function, reason

Description

UEM Server received notification that a process executed on behalf of an event handler has completed. However, while responding to that notification, UEM Server encountered an error. pid is the ID of the process for which UEM Server received the notification. errno is the error number. func is the function in which the error occurred. reason is an explanation of the error.

Severity

Error

System Action

The program continues, but the spool record may continue to show the process as executing. If this is the case, when UEM Server is restarted, the spool record will be set to an unrecoverable state.

User Action

Examine the Universal Broker log to see if the cause of the error can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3548A config options:

Description

A header that precedes the display of specific configuration options in effect for the UEM manager or server. config is the category of options being displayed.

Severity

Audit

System Action

None.

User Action

None required.

Component

Universal Event Monitor

----

UNV3549A Version: ver, date

Description

Displays the current version of the program. ver is the version number and current build level. date is the build date and time.

Severity

Audit

System Action

None.

User Action

None required.

Component

Universal Event Monitor

----

UNV3550I Trace file is 'file'.

Description

Universal Event Monitor Server was started with a message level of TRACE, which may result in an application trace being written. The trace file path name is file.

Severity

Informational

System Action

The program continues.

User Action

None required.

Component

Universal Event Monitor

----

UNV3551E Error processing configuration refresh command: func, errno, reason.

Description

Universal Event Monitor Server encountered an error while processing the configuration refresh command it received from the Universal Broker. The message parameter func specifies the function that encountered the error. The function returned an error number of

errno. An explanation of the error number is reason.

Severity

Error

System Action

The requested configuration changes are not made. The program continues executing with the original configuration values.

User Action

If a configuration value was set to an incorrect value, correct the value. If the error indicates something other than an incorrect configuration value, contact Stonebranch Customer Support for assistance.

Component

Universal Event Monitor

----

UNV3552A Cmd line for hid (serno): cmdline

Description

Displays the full command line of an event handler process UEM is preparing to execute. hid is the ID of the event handler for which the process is executed. serno is the unique identifier of the event occurrence responsible for initiating the process. cmdline is the command, as it is executed by the operating system.

Severity

Audit

System Action

The application continues.

User Action

None required. Note that UEM Server displays this message whenever its message level is set to "audit" or "trace". Further, it makes no attempt to hide sensitive information, such as passwords specified in plain text. Always be mindful of information specified from the command line, as it may be possible to view sensitive data using other applications or operating system commands, even when UEM Server's message level is set to something other than "audit" or "trace".

Component

Universal Event Monitor

----

UNV3554A Codepage: codepage

Description

Displays the codepage file that contains the translation table that will be used for conversion of textual data between different platforms. codepage is the name of the translation file.

Severity

Audit

System Action

None.

User Action

None required.

Component

Universal Event Monitor

----

UNV3555I Tracking started for obj for event eventid (occid).

Description

This message indicates that UEM has begun watching for the completion of the system object identified by obj, which matches the criteria specified in the event definition eventid. occid is an ID assigned to the event occurrence by UEM. This value matches the serial number used to keep a record of the occurrence in the event spool database.

Severity

Informational

System Action

None.

User Action

Make a note of the occurrence ID and look for it in other status messages to follow the progress of an event occurrence from detection to completion.

Component

Universal Event Monitor

----

UNV3556I obj was detected for event eventid, but will not tracked. The requested max_count has been reached.

Description

The occurrence of a system object, obj, has been detected by UEM, but the maximum number of occurrences specified for the event are already being tracked. This occurrence, along with any additional occurrences detected while the event is being monitored, will not be tracked. eventid is the ID of the event definition whose criteria resulted in the detection of obj.

Severity

Informational

System Action

None.

User Action

Re-submit the monitoring request, increasing the value specified for the max_count parameter, if necessary.

Component

Universal Event Monitor

----

UNV3557I action the occurrence of obj, tracked by event eventid(occid)."

Description

This message indicates that the state of a tracked event occurrence has changed. If the system object identified by obj is considered completed based on parameters contained in the event definition, action will be "Triggering". If UEM is setting the event to an inactive state and the occurrence has not completed, action will be "Rejecting". eventid is the ID of the event definition responsible for the detection and monitoring of obj. occid is the ID assigned to the event occurrence by UEM.

Severity

Informational

System Action

If an event handler is specified in the event definition for the event occurrence's new state (i.e., triggered or rejected), UEM will execute the process specified in that event handler.

User Action

None required.

Component

Universal Event Monitor

----

UNV3558E Error expiring event eid: errno, func, reason

Description

UEM was unable to change the event identified by eid to an expired state. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program continues. UEM Server will attempt to set the processing state of the event to 'error'. UEM Server will no longer monitor the event.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If possible, correct the condition that may have contributed to the error. If a problem exists with the way in which the event is defined, use the UEMLoad utility to update the event definition record. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3559E Error retrieving event definition record 'eid': reason (errno)

Description

A request was made to read a record from the event definition database, but the request failed. eid is the ID of the requested event definition record. reason is an explanation of the error. errno is the error number.

Severity

Error

System Action

The UEM Server application continues. If successful retrieval of the record is required for other actions (e.g., updating a record), then that action will not be completed. The error will be forwarded to any client application that requested the record (e.g., the UEM Load utility). The response of the client application to the error depends on the client.

User Action

If possible, correct the condition that caused the error. If it appears the event definition database is corrupted, try the following:

- Use the UEM Load utility to export all event definition records. Be sure to make note of where the definition load file is saved, it will be needed below.

- Stop the Universal Broker.

- Delete the underlying event definition database file, ueme.db.

- Restart the Universal Broker.

- Use the UEM Load utility to import the event definition records, using the load file created when the records were exported.

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3560E Error retrieving event handler record 'hid': reason (errno)

Description

A request was made to read a record from the event handler database, but the request failed. hid is the ID of the requested event handler record. reason is an explanation of the error. errno is the error number.

Severity

Error

System Action

The UEM Server application continues. If successful retrieval of the record is required for other actions (e.g., updating a record), then that action will not be completed. The error will be forwarded to any client application that requested the record (e.g., the UEM Load utility). The response of the client application to the error depends on the client.

User Action

If possible, correct the condition that caused the error. If it appears the event handler database is corrupted, try the following:

- Use the UEM Load utility to export all event handler records. Be sure to make note of where the definition load file is saved, it will be needed below.

- Stop the Universal Broker.

- Delete the underlying event handler database file, uemh.db.

- Restart the Universal Broker.

- Use the UEM Load utility to import the event handler records, using the load file created when the records were exported.

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3562W Exit information for an unrecoverable occurrence of event id could not be set: errno, func, reason

Description

Because reliable system information may no longer be available, any spool records that indicate its handler process was executing when UEM Server was last brought down must be set to an "unrecoverable" state. This message indicates that an attempt by UEM Server to set a spool record's status to "unrecoverable" has failed. id is the ID of an event whose occurrence was recorded in the spool record. errno is the error number. func is the function in which the error occurred. reason is an explanation of the error.

Severity

Warning

System Action

Recovery of spooled occurrence records continues, but the failed record is left as-is.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If the error persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3563E An unrecoverable occurrence of event id could not be recorded: errno, func, reason

Description

An attempt by UEM Server to set a spool record's status to "unrecoverable" has failed. id is the ID of an event whose occurrence was recorded in the spool record. errno is the error number. func is the function in which the error occurred. reason is an explanation of the error.

Severity

Error

System Action

Processing of spooled occurrence records continues, but the failed record is left as-is.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If the error persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3564E Error receiving EVTMON message: func, errno, reason

Description

The Universal Event Monitor Server could not receive a message containing event information from the UEM Manager. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

If the Server is attempting to receive this message from a remote client, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the client output for any messages that might indicate the reason for the message not being received. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3565W Manager access denied by rule: ipaddr, rmtuser, lcluser.

Description

The UEM Server's access control list that governs authority for monitoring events using a demand-driven UEM Server contains an entry that denies such authority by the rule specified by rule. The criteria used to find the matching ACL rule was the UEM Manager's host (ipaddr), the user account with which the UEM Manager was run (rmtuser), and the account with which the UEM Server was to be run (lcluser).

Severity

Warning

System Action

The program stops processing the request and terminates.

User Action

Contact your Universal Event Monitor administrator for the Server system to determine whether or not access has been properly denied.

Component

Universal Event Monitor

----

UNV3566E Error obtaining user identification: func, errno, reason

Description

The userid and password were not specified in the parameters supplied UEM Manager, and the request by UEM Server to obtain that information was not successful. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

If the Server is attempting to receive this message from a remote client, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the client output for any messages that might indicate the reason for the message not being received. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3567E The shutdown event was not created: func, errno, reason

Description

An attempt to create the application object used to prepare the demand-driven UEM Server for a graceful shutdown has failed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

This application object is used to prevent a demand-driven UEM Server from ending until all handler processes started by the Server have finished. If this event cannot be created, the program won't be able to wait for those processes, and will terminate immediately.

User Action

Check the Universal Broker log to see if any additional error messages were issued that might indicate the cause of the problem. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3568W Error updating processing state to state for event id: errno, func, reason

Description

An attempt by UEM Server to update the processing state in an event spool record for the specified event has failed. state is the current state of the event. id is the ID of the event for which the state has changed. errno is the error number. func is the name of the function in which the error occurred. reason is an explanation of the error.

Severity

Warning

System Action

The program continues, but a record may not be kept of the event.

User Action

Examine the Universal Broker message log to see if the cause of the error can be determined. If possible, correct the condition that may have contributed to the error and restart the UEM Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3569E An error occurred preparing event id for monitoring: func, errno, reason

Description

An attempt by UEM Server to prepare the event information received from the UEM Manager into an event that could be monitored has failed. id is the ID of the event for which the error occurred. This may be the ID of an event definition that is stored in the event database, or one that was generated by UEM Server. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Examine the Universal Broker message log on the Server system to see if the cause of the problem can be determined. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3570E Error sending the MONSTATUS message to the client: func, errno, reason

Description

The UEM Server was unable to send a message to the UEM Manager to report the progress of a monitored event. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

If the UEM Server tried to send a message to a remote UEM Manager, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the output from the client application for any error messages that indicate a reason for the loss of connection between the client and UEM Server.

If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3571I A license hold for event id has been action.

Description

Events will only be processed by an event-driven UEM Server if valid license information has been entered in the Server's configuration and if the event's type corresponds a licensed feature. At startup (and whenever the Server's configuration is refreshed), a flag is set in all assigned events that indicates whether or not the licensing requirements have been met. This message is issued whenever that flag is changed. id is the ID of the event definition for which the change is made. action is either 'set', which means the event won't be processed until valid information is available, or 'released', which means valid license information has become available, and the event will be processed.

Severity

Informational

System Action

The program continues.

User Action

Check the UEM User's Guide for information on entering license information in the Server's configuration. If the event's type does not correspond to a UEM feature for which you are licensed, contact Stonebranch customer support for information on obtaining a license for that feature.

Component

Universal Event Monitor

----

UNV3572E Error creating script file 'filename': func, errno, reason

Description

A temporary script file executed from Universal Event Monitor Server for an event handler could not be created. filename is the name of the file. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The handler is not executed.

User Action

Make sure the user account with which the handler is to be executed has the authority to create files in UEM Server's working directory. Also, make sure there is enough space available to create the file. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3573E Error receiving DEFQUERY message: func, errno, reason

Description

The Universal Event Monitor Server could not receive a message containing event definition and/or event handler information from the UEM Load utility. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Check the UEMLoad utility output for any messages that might indicate the reason for the message not being received. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3574W User authentication failed for userid.

Description

The userid/password combination supplied by a UEM Manager could not be validated on the target system. userid is the name of the user account that could not be verified.

Severity

Warning

System Action

The program notifies the UEM Manager that the process could not be started due to user authentication failure. The program then terminates.

User Action

Verify that the password is correct for the specified user account. On systems where userids and passwords are case sensitive, make sure the correct case is used for each. Also, make sure the specified user account exists and is properly configured on the system where the process will run.

Component

Universal Event Monitor

----

UNV3575E Error authenticating user: func, errno, reason

Description

A user account could not be verified due to a system error. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The UEM Server notifies the UEM Manager that the user could not be authenticated. The program then terminates.

User Action

Make sure the specified user account exists and is properly configured on the system where the ubroker is running. If the security method used is PAM, refer to the Universal Event Monitor User's Guide for proper installation instructions. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3578E Handler execution denied by uem handler rule rule for lcluser.

Description

The UEM Server's access control list that governs authority for executing event handlers contains an entry that denies such authority for the user account identified by lcluser. rule is the number of the ACL entry that is denying the handler execution.

Severity

Error

System Action

The program stops processing the request.

User Action

Contact your Universal Event Monitor administrator for the Server system to determine whether or not access has been properly denied.

Component

Universal Event Monitor

----

UNV3579E A password is required for lcluser by uem handler rule rule.

Description

The UEM Server's access control list (ACL) that manages event handler execution contains an entry requiring the specified user to supply a valid password before they may execute an event handler. lcluser is the ID of the local user account for which a password is required. rule identifies the entry in the handler execution ACL that is requiring the password.

Severity

Error

System Action

The program stops processing the request.

User Action

Contact your Universal Event Monitor administrator for the Server system to determine whether or not access has been properly denied.

Component

Universal Event Monitor

----

UNV3580E Error establishing monitoring environment for userid: func, errno, reason

Description

To protect access to secure resources, a demand-driven UEM Server monitors specified events in the security context of the user account provided on the UEM Manager's command line. This message is issued whenever this attempt to set up a secure environment fails. userid is the ID of the user account specified from the UEM Manager command line. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Check the Universal Event Monitor User's Guide for the access required by a user account in order to monitor events. After doing so, if the cause of the problem cannot be determined, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3581E Error retrieving stored user credentials: func, errno, reason

Description

An attempt by UEM Server to retrieve the user information required for execution of a handler process has failed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Check the Universal Broker log to see if any other errors were reported by the UEM Server. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3582E The UEM Server is stopping. No valid license was found.

Description

The UEM Server was unable to find license information in its configuration, or the license information entered is not valid.

Severity

Error

System Action

The program terminates.

User Action

If license information has been entered, check the values against the information you received with the software distribution materials. Contact Stonebranch customer support if a new license is needed.

Component

Universal Event Monitor

----

UNV3583I Process pid executed by handler hid for event eid(occid) ended status with exit code exitcode.

Description

This message reports the status of event handler processes executed for each occurrence of an event, or for the event itself if it has expired. pid is the ID of the process executed by the handler. hid is the ID of the event handler for which the process was executed. eid is the ID of the event for which an occurrence was detected, resulting in the execution of the handler. occid is the ID assigned to the event occurrence by UEM. status is the result of the process's execution, either 'successfully' or 'unsuccessfully', based upon a comparison of the handlers maximum acceptable return code and the process's actual return code, reported by exitcode.

Severity

If the process executed successfully, informational. Otherwise, a warning message will be issued.

System Action

The program continues.

User Action

None required with respect to Universal Event Monitor.

Component

Universal Event Monitor

----

UNV3584E Error re-establishing monitoring environment for userid: func, errno, reason

Description

To protect access to secure resources, a demand-driven UEM Server monitors specified events in the security context of the user account provided on the UEM Manager's command line. To make the system calls necessary to execute an event handler process, the UEM Server temporarily returns to the security context it had upon initial startup. This message is issued whenever an attempt to re-establish a monitoring environment within the security context of the specified user account fails. userid is the ID of the user account specified from the UEM Manager command line. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program terminates.

User Action

Check the Universal Event Monitor User's Guide for the access required by a user account in order to monitor events. After doing so, if the cause of the problem cannot be determined, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3585I origfname, tracked by event eid (occid), is complete and was renamed to newfname.

Description

This message is displayed when an occurrence of an event whose event definition has an event type of "FILE" and a rename_flag set to "yes" enters a triggered state. When this happens, UEM Server will rename the file to prevent duplicate detection of the same file. origfname is the complete path name of the file that UEM was tracking. eid is the ID of the event definition that detected the file. occid is the ID assigned by UEM to the event occurrence. newfname is the new file name.

Severity

Informational

System Action

The program continues.

User Action

None required.

Component

Universal Event Monitor

----

UNV3586E The UEM Server license has either expired or is no longer valid.

Description

UEM Server has detected, either as a result of a configuration refresh or a periodic check of license information, that its stored license parameters no longer contain valid values. The UEM Server will initiate shutdown processing.

Severity

Error

System Action

The program terminates.

User Action

If license information has been entered, check the values against the information you received with the software distribution materials. Contact Stonebranch customer support if a new license is needed.

Component

Universal Event Monitor

----

UNV3587E An error occurred creating or updating a spool record in func: reason

Description

An attempt to add a new or update an existing record in the UEM spool database has failed. func is the name of the function in which the error occurred. reason is an explanation of the error.

Severity

Error

System Action

The program continues. If the attempt was made for a tracked event occurrence, that occurrence will no longer be tracked by UEM. However, a processing state of tracking may still be recorded in the spool record.

User Action

If the error persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3588E Error sending COMPONENT REFRESH command to Broker: func, errno, reason

Description

An attempt to send the Broker a message instructing it to notify local event-driven UEM Servers that one or more event definitions were changed has failed. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.

Severity

Error

System Action

The program continues.

User Action

Active event-driven UEM Servers may be refreshed manually with Universal Control. Universal Control may also be used to stop and re-start active event-driven UEM Servers. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3589W Event eid has expired, with no occurrence of obj detected.

Description

No occurrence of the system event identified by obj was detected by the event was detected prior to the event's inactive date/time elapsing. eid is the ID of the event definition responsible for detecting and monitoring the system event.

Severity

Warning

System Action

The program continues. If an expired event handler was specified in the event definition, it is executed.

User Action

If you believe this message was received in error, make sure the event parameters provided from the UEM Manager command line or a stored event definition accurately describe the system event to monitor. If it appears to be correct, contact Stonebranch customer support. Otherwise, fix the UEM Manager command line parameters or update the stored event definition using the UEM Load utility. If the system object is still present, UEM will detect it and execute any defined event handlers.

Component

Universal Event Monitor

----

UNV3590W UEM Server could not set environment variables for the handler process: reason

Description

An attempt by UEM Server to build a list of environment variables for use by the process executed on behalf of an event handler failed. The environment variables that are set are specific to an event type. reason is an explanation of the error.

Severity

Warning

System Action

The program continues. The environment variable values will not be available to the handler process.

User Action

Failure to build the environment variable list is typically due to a lack of available memory. Make sure there is enough system memory available to the UEM Server process. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3591W An attempt to refresh the UEM Server's configuration has failed: reason.

Description

An event-driven UEM Server received a REFRESH message from the Broker instructing it to obtain updated values from its configuration file. However, the UEM Server was unable to apply the updated values to its active configuration. reason is an explanation of the error.

Severity

Warning

System Action

The program continues, using current values for its configuration options.

User Action

If the configuration could not be refreshed due to an invalid value, correct the option's value and try to apply the update again. If the refresh continues to fail with valid values, restart the UEM Server component and contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3592W The UEM Server's list of assigned events could not be refreshed: reason

Description

An event-driven UEM Server received a REFRESH message from the Broker instructing it to obtain an updated list of its assigned event definitions. However, the UEM Server encountered an error while updating the list. reason is an explanation of the error.

Severity

Warning

System Action

The program continues. The current event definition list is used. If the UEM Server was unable to establish a connection with the Broker, the refresh will be retried automatically.

User Action

Correct any errors that might have caused the refresh to fail, and try again. If the refresh continues to fail, restart the UEM Server and contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3593E The STOP request was rejected by UEM Server: errno, func, reason

Description

The UEM Server received a component STOP command but an attempt to validate the request failed. errno is the error number. func is the name of the function in which the error occurred. reason is an explanation of the error.

Severity

Error

System Action

The program continues.

User Action

If the cause of the problem can be determined from the message, correct the problem and re-issue the STOP request. If the problem persists, contact Stonebranch customer support.

Component

Universal Event Monitor

----

UNV3594I statusmsg

Description

This message is issued by UEM Server to periodically report the progress, status, and other relevant monitoring information for an event and its detected occurrences. statusmsg is the status message.

Severity

Informational

System Action

The program continues.

User Action

None required.

Component

Universal Event Monitor

----

UNV3595E Error retrieving the next file from dirname for event eventid: reason

Description

An attempt to retrieve a file from the directory specified by dirname failed. UEM Server may issue this message while checking for new files that match the criteria contained in the event definition specified by eventid. reason is an explanation of the error.

Severity

Error

System Action

The program continues, and will attempt to retrieve the next file in the directory.

User Action

If the cause of the problem cannot be identified and corrected, contact Stonebranch Technical Support.

Component

Universal Event Monitor

----

UNV3596E Error testing for match between filename and filespec for event eventid: reason

Description

UEM Server was unable to determine whether the file filename matches the file information (identified by filespec) contained in the event definition specified by eventid. reason is an explanation of the error.

Severity

Error

System Action

The program continues, and will attempt to retrieve the next file in the directory.

User Action

If the cause of the problem cannot be identified and corrected, contact Stonebranch Technical Support.

Component

Universal Event Monitor

----

UNV3597E Error getting attributes of pathname for event eventid: reason

Description

An attempt to get the attributes for the file identified by pathname has failed. UEM Server may issue this error as it checks for files that match the criteria contained in the event definition identified by eventid. reason is an explanation of the error.

Severity

Error

System Action

The program continues, and will attempt to retrieve the next file in the directory.

User Action

If the cause of the problem cannot be identified and corrected, contact Stonebranch Technical Support.

Component

Universal Event Monitor

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