My Universal Controller License has Expired
Problem
If your Universal Controller license has expired, you will not be able to run any tasks. If you attempt to run a task under an expired license, the Controller will place the task in the Defined state.
When you log in to the Controller, the Console will displays a license expiration informational message if your license will expire within a week, and an error message if your license already has expired.
Additionally, if you have configured the Controller for System Notifications, system notifications are sent when the Controller license will expire in seven days and if the license already has expired.
There are two other methods you can use to check on license expiration.
Method 1
Check the System Details widget (view the system-defined Home Dashboard or, on the Reporting navigation pane, click Widgets) to see how many days are left on your license.
Method 2
Check the Controller log file.
If your license has expired, the following two messages should appear in the log at the midnight roll-over:
2015-01-07-00:00:00:006 WARN [Ops.Timer.Forecast_Refresh.0] License Violation: Number of Days has exceeded # suspending system 2015-01-07-00:00:00:006 INFO [Ops.Timer.Forecast_Refresh.0] Pausing the server.
Additionally, this message should appear in the log if you try to run a task under an expired license:
2015-01-07-09:32:27:728 INFO [Ops.Available.2367.0] System paused, waiting for resume
Solution
Contact Stonebranch Customer Support.