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Universal Monitor Task

Universal Monitor Task

Oct 12, 2023

Overview

The Universal Monitor task allows you to monitor published Universal Events.

To define a Universal Monitor, you must specify either a:

For monitoring Universal Events, the Execution User must have read permission for the published Universal Event. 

When monitoring Pre-Defined Global Universal Events, the Execution User must also have read permission for the underlying record the Universal Event is associated with.

For continuous monitoring of published Universal Events, assign the Universal Monitor to a Universal Monitor Trigger, with the trigger firing each time the Universal Event match criteria has been met,

For non-continuous monitoring of published Universal Events, with Universal Monitor completing only when the Universal Event match criteria has been met, add Universal Monitor to a workflow or launch it directly (stand-alone).

Built-In Variables

The following built-in variables can be used in a Universal Monitor task to pass data where appropriate:

Creating a Universal Monitor Task

Step 1

From the Automation Center navigation pane, select Tasks > Universal Monitors. The Universal Monitor Tasks list displays a list of all currently defined Universal Monitor tasks.
 
To the right of the list, Universal Monitor Task Details for a new Universal Monitor task displays.
 

Step 2

Enter/select Details for a new Universal Monitor task, using the field descriptions below as a guide.

  • Required fields display an asterisk ( * ) after the field name.

  • Default values for fields, if available, display automatically.

To display more of the Details fields on the screen, you can either:

  • Use the scroll bar.

  • Temporarily hide the list above the Details.

  • Click the

    button above the list to display a pop-up version of the Details.

Step 3

Click the 

 button. The task is added to the database, and all buttons and tabs in the Task Details are enabled.

Note

To open an existing record on the list, either:

  • Click a record in the list to display its record Details below the list. (To clear record Details below the list, click the New button that displays above and below the Details.)

  • Clicking the Details icon next to a record name in the list, or right-click a record in the list and then click Open in the Action menu that displays, to display a pop-up version of the record Details.

  • Right-click a record in the a list, or open a record and right-click in the record Details, and then click Open In Tab in the Action menu that displays, to display the record Details under a new tab on the record list page (see Record Details as Tabs).

Universal Monitor Task Details

The following Universal Monitor Task Details is for an existing Email Monitor task.

Depending on the values that you enter / select for these fields, and whether or not the Universal Monitor task has ever been launched, more (or less) fields may display. See the field descriptions, below, for a description of all fields that may display in the Universal Monitor Task Details.
 

Universal Monitor Task Details Field Descriptions

The following table describes the fields, buttons, and tabs that display in the Universal Monitor Task Details.

Field Name

Description

Field Name

Description

General

This section contains general information about the task.

Name

Version

Description

Member of Business Services

Resolve Name Immediately

Time Zone Preference

Hold on Start

Hold Reason

Virtual Resource Priority

Hold Resources on Failure

Mutually Exclusive With Self

Simulate 

Override Previous Instance Wait

Universal Monitor Details

This section contains assorted detailed information about the task.

Event Type

Universal Event Template

Universal Template

Event Template

Universal Task Publisher

Universal Task Publisher Variables

Time Scope

Expiration Action

From

To

Universal Monitor Criteria

This section contains criteria for selecting Universal Events to monitor.

  • Match All

  • Match Any

Event Business Service Criteria

This section contains criteria for selecting Universal Events to monitor by their business service membership.

  • Member of Any Business Service or Unassigned

  • Member of Specific Business Services or Unassigned 

  • Member of Specific Business Services 

  • Unassigned

Criteria for matching on Universal Events by their business service membership.

  • Member of Any Business Service or Unassigned

  • Member of Specific Business Services or Unassigned

    You must specify one or more business services from an Event Member of Business Services drop-down.

  • Member of Specific Business Services

    You must specify one or more business services from an Event Member of Business Services drop-down.

  • Unassigned

Wait / Delay Options

This section contains specifications for waiting to start and/or delaying on start the task.

Wait To Start

Wait Time

Wait Day Constraint

Wait Duration

Wait Duration In Seconds

Delay On Start

Delay Duration

Delay Duration In Seconds

Workflow Only

Time Options

This section contains time-related statistics for task instances of the task.

Late Start

Late Start Type

Late Start Time

Late Start Day Constraint

Late Start Nth Amount

Late Start Duration

Late Finish

Late Finish Type

Late Finish Offset Type

Late Finish Percentage Offset ( + )

Late Finish Duration Offset ( + )

Late Finish Duration Offset Unit

Late Finish Time

Late Finish Day Constraint

Late Finish Nth Amount

Late Finish Duration

Early Finish

Early Finish Type

Early Finish Offset Type

Early Finish Percentage Offset ( - )

Early Finish Duration Offset ( - )

Early Finish Duration Offset Unit

Early Finish Time

Early Finish Day Constraint

Early Finish Nth Amount

Early Finish Duration

User Estimated Duration

Critical Path Options

This section contains Critical Path-related specifications for the task.

CP Duration

CP Duration (Resolved)

CP Duration Unit

Workflow Execution Options

This section contains Execution Restriction specifications for the task if it is within a Workflow.

Execution Restriction

Restriction Period

Before Date

Before Time

After Date

After Time

Date List

Self-Service Options

This section contains Self-Service specifications for the task.

Enforce Variables 

Lock Variables 

Statistics

This section contains time-related statistics for task instances of the task.

First Execution

Last Execution

Last Instance Duration

Lowest Instance Time

Average Instance Time

Highest Instance Time

Number of Instances

Metadata

This section contains Metadata information about this record.

UUID

Universally Unique Identifier of this record.

Updated By

Name of the user that last updated this record.

Updated

Date and time that this record was last updated.

Created By

Name of the user that created this record.

Created

Date and time that this record was created.

Buttons

This section identifies the buttons displayed above and below the Task Details that let you perform various actions.

Save

Saves a new task record in the Controller database.

Save & New

Saves a new record in the Controller database and redisplays empty Details so that you can create another new record.

Save & View

Saves a new record in the Controller database and continues to display that record.

New

Displays empty (except for default values) Details for creating a new task.

Update

Launch

View Parents

Copy

Creates a copy of this task, which you are prompted to rename.

Delete

Note

You cannot delete a task if it is either:

  • Specified in an enabled Trigger.

  • The only task specified in a disabled Trigger.

Refresh

Refreshes any dynamic data displayed in the Details.

Close

For pop-up view only; closes the pop-up view of this task.

Tabs

This section identifies the tabs across the top of the Task Details that provide access to additional information about the task.

Variables

Actions

Virtual Resources

Mutually Exclusive

Instances

Lists all instances of the task.

Universal Monitor Triggers

Triggers

Notes