Technical Support

Technical support information for all Universal Automation Center components is provided on the Stonebranch Support page.

You also can access this page from:

The Stonebranch website menu bar, by selecting Support.
The Universal Controller user interface Administration navigation pane, by clicking Support > Support Portal.

Contact Support

The Contact Support page under Stonebranch Support contains the following contact information for critical and non-critical problems.

Critical Problems

To receive immediate support for a critical problem, please call technical support:

Support Line	Phone Number	Language
US	+1 678 366 7887 x 6	English
US (Toll Free)	+1 877 366 7887 x 6	English
Europe/Germany	+49 69 967 583 70 x 6	English
Europe/France	+33 1 87 65 10 03	English
Asia/Malaysia	+603 7624 8118 X 6	English

Non-Critical Problems

If you are experiencing a non-critical problem with an installed product, please complete the Stonebranch Customer Support Form on the Contact Support page, and someone from Stonebranch technical support will contact you.

Email Support

You also can contact technical support via email at support@stonebranch.com

Additional Support

The following additional support information is provided for Stonebranch products:

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