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Modifying a Universal Agent for Windows  System Install via the Windows Installer Graphical Interface

This page describes how to modify a Universal Agent for Windows System Install via the Windows Installer graphical interface.

After Universal Agent is installed, the Windows Installer can be run as many times as needed to modify the installation by:

  • Adding or Removing Universal Agent Components
  • Repairing a Corrupted Universal Agent Installation
  • Removing a Universal Agent Installation

Adding or Removing Universal Agent Components

To add or remove components from a Universal Agent installation, perform the following steps:

Step 1

On the Windows Control Panel, select Programs and Features. The Programs and Features dialog displays.
 

 

Step 2

From the list of installed programs, select Stonebranch Universal Agent and click Change to start Windows Installer. The Welcome dialog displays.
 

Step 3

Click the Next> button. The Program Maintenance dialog displays.
 

 

Step 4

Click the Modify radio button, and then the Next> button, to display the Custom Setup dialog.
 

 
Currently installed components are identified by a drive icon.
 
Uninstalled components are identified by an X icon.

Step 5

To remove a currently installed component:

  1. Click the drive icon next to that component.
  2. Select the X icon from the drop-down list to mark the component for removal.

Step 6

To add an uninstalled component:

  1. Click the X icon next to that component.
  2. Select the drive icon from the drop-down list to mark the component for installation.

Step 7

Click the Next> button to continue the installation process. Depending on the components selected, the installation may prompt for additional values, such as working folders for Server components. Follow the directions provided with each dialog.
 
When the installation is ready to be modified, the Ready to Modify the Program dialog displays.
 

Step 8

Click the Install button to modify the installation.
 
When the modifications are complete, the following actions will be taken:

  • Components marked with a drive icon will:
    • Remain installed if they already are installed.
    • Be installed if they are not already installed.
  • Components marked with an X will:
    • Remain uninstalled if they are not currently installed
    • Be removed if they currently are installed.

Repairing a Corrupted Universal Agent Installation

Windows Installer has the ability to recover accidentally deleted application files, configuration and component definition files, and registry entries required by Universal Agent. This repair feature will re-install the missing items, making a complete re-install unnecessary.

During a repair, any options stored in configuration and component definition files are preserved. If a component definition or configuration file was deleted, the installation will create a new configuration file with default values.

To repair an installation, perform the following steps:

Step 1

On the Windows Control Panel, select Programs and Features. The Programs and Features dialog displays.
 

 

Step 2

From the list of installed programs, select Stonebranch Universal Agent and click Change to start Windows Installer. The Welcome dialog displays.
 

Step 3

Click the Next> button. The Program Maintenance dialog displays.
 

Step 4

Click the Repair radio button, and then the Next> button, to display the Ready to Repair the Program dialog.
 

Step 5

Click the Install button to repair the Stonebranch Universal Agent installation.

Removing a Universal Agent Installation

To uninstall a Universal Agent installation, perform the following steps:

Step 1

On the Windows Control Panel, select Programs and Features. The Programs and Features dialog displays.
 

 

Step 2

From the list of installed programs, select Stonebranch Universal Agent and click Change to start Windows Installer. The Welcome dialog displays.
 

Step 3

Click the Next> button. The Program Maintenance dialog displays.
 

 

Step 4

Click the Remove radio button, and then the Next> button, to display the Remove the Program dialog.
 

Step 5

Click the Remove button to remove the Stonebranch Universal Agent installation.
 

Un-Installed Files

The un-install process will remove only those files created during the installation. Some files stored under the .\Universal install directory by Universal Agent, such as trace files, files created under the Universal Command Server working directory, and spool files, may be left behind after the un- install. In this situation, those files and/or directories may simply be deleted.

Before deleting the entire .\Universal directory, make sure that no other Stonebranch, Inc. products are installed there. (See Universal Agent for Windows - System Installation File Inventory Lists for a list of files and directories installed with Universal Agent.)

In addition to those files and directories created by the Universal Agent installation, there may be some shared files (for example, codepage files) and Universal Agent components (for example, Universal Configuration Manager and Universal Encrypt) that may be left behind following an un-install. These components will be removed when the last Stonebranch Inc. product that uses them is un-installed.

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