Technical Support

Technical support information for all Universal Automation Center components is provided on the Stonebranch Support page.

You also can access this page from:

• The Stonebranch website menu bar, by selecting Support.
• The Universal Controller user interface Administration navigation pane, by clicking Support > Support Portal.

Contact Support

The Contact Support page under Stonebranch Support contains the following contact information for critical and non-critical problems.

Critical Problems

To receive immediate support for a critical problem, please call technical support:

• For the United States, call either 1-877-366-7887 or +1-678-366-7887, and then select option 6.
• For Europe, call +49 (0) 700 5566 7887

Non-Critical Problems

If you are experiencing a non-critical problem with an installed product, please complete the Stonebranch Customer Support Form on the Contact Support page, and someone from Stonebranch technical support will contact you.

Email Support

You also can contact technical support via email at support@stonebranch.com

Additional Support

The following additional support information is provided for Stonebranch products:

• Platform Support
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