Stonebranch Product Technical Support
Technical Support
Technical support information for all Universal Automation Center components is provided on the Stonebranch Support page.
You also can access this page from:
- The Stonebranch website menu bar, by selecting Support.
- The Universal Controller user interface Administration navigation pane, by clicking Support > Support Portal.
Contact Support
The Contact Support page under Stonebranch Support contains the following contact information for critical and non-critical problems.
Critical Problems
To receive immediate support for a critical problem, please call technical support:
| Support Line | Phone Number | Language |
|---|---|---|
| US | +1 678 366 7887 x 6 | English |
| US (Toll Free) | +1 877 366 7887 x 6 | English |
| Europe/Germany | +49 69 967 583 70 x 6 | English |
| Europe/France | +33 1 87 65 10 03 | English |
| Asia/Malaysia | +603 7624 8118 X 6 | English |
Non-Critical Problems
If you are experiencing a non-critical problem with an installed product, please complete the Stonebranch Customer Support Form on the Contact Support page, and someone from Stonebranch technical support will contact you.
Email Support
You also can contact technical support via email at support@stonebranch.com
Additional Support
The following additional support information is provided for Stonebranch products: