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Upgrading Universal Agent refers to the increase of a currently installed pre-7.5.x Version, Release, or Modification level (see Versioning) of Universal Agent (7.45.x, 7.35.x, 7.2.x, 7.1.x, 7.0.x, 6.9.x, 6.8.x, 6.7.x, 6.6.x, 6.5.x, 6.4.x, 6.3.x, 6.2.x, 5.2.0, 5.1.0, 4.x, 3.x, 2.x) to Universal Agent 7.5.x.

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  • Universal Agent 7.5.x
  • Universal Agent 7.45.x
  • Universal Agent 7.35.x
  • Universal Agent 7.2.x
  • Universal Agent 7.1.x
  • Universal Agent 7.0.x
  • Universal Agent 6.9.x
  • Universal Agent 6.8.x
  • Universal Agent 6.7.x
  • Universal Agent 6.6.x
  • Universal Agent 6.5.x
  • Universal Agent 6.4.x
  • Universal Agent 6.3.x
  • Universal Agent 6.2.x
  • Opswise Universal Agent 5.2.0
  • Workload Automation 5.1.0 (Indesca, Infitran, UAG)
  • Indesca / Infitran 4.x
  • Universal Products 3.x
  • Universal Command 2.x

You do not have to remove a pre-7.45.x Agent to upgrade to Agent 7.45.x.

(Applying maintenance to an Agent refers to the increase of its currently installed Maintenance level to a later Maintenance level; for example, applying maintenance to Agent 7.2.0.0 to increase its maintenance level to Agent 7.2.0.1.)
 

Note
titleNote

You cannot upgrade an Opswise Automation Center Agent (releases 1.7, 1.6, and 1.5) to Universal Agent 7.45.x.


Warning
titleIMPORTANT

Before upgrading Universal Connector, you must first install the appropriate SAP NW RFC Libraries for the platform on which the connector agent is installed (see Installing Universal Agent - Universal Connector for SAP Prerequisite).

Licensing

All upgrades to Universal Agent 7.5.x from versions 4.x, 5.1.0, 5.2.0, 6.2.x, 6.3.x, 6.4.x, 6.5.x, 6.6.x, 6.7.x, 6.8.x, 6.9.x, 7.0.x, and 7.1.x do not require new licenses for its licensed components, except for the UEC, UEM, and SOA licensed components of version 4.1.0. That SOA component will require a new license. Licenses are no longer required for UEC and UEM components.

All upgrades to Universal Agent 7.45.x from versions 3.2.0 and earlier do require new licenses for its licensed components.

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Step 1

From the Stonebranch Customer Portal, download the Agent product distribution file for z/OS (for instructions, see Product Distribution File Download).

Step 2

Stop all started tasks (STC) on the Agent that you are updating (for instructions on how to stop an Agent on a specific platform, see Starting and Stopping Agent Components).

Step 3

Install the Agent. For version-specific details, see z/OS Installation - SMP/E Installation.

Step 4

Start the Agent. The start/stop procedure may differ depending on your platform (see Starting and Stopping Agent Components and select your platform).

Step 5

Verify that the Agent is installed and running. If the Agent is configured to communicate with a Controller, verify that the Controller shows the Agent as being online (see Verifying Universal Agent Installation).

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Upgrading Universal Agent for Windows
Upgrading Universal Agent for Windows
Upgrading Universal Agent for Windows

Step 1

From the Stonebranch Customer Portal, download the Agent product distribution file that is appropriate for your platform (for instructions, see Product Distribution File Download).

Step 2

Install the Agent. For details, see Windows Installation.

Step 3

Verify that the Agent is installed and running. If the Agent is configured to communicate with a Controller, verify that the Controller shows the Agent as being online (see Verifying Universal Agent Installation).


Note
titleNote

A user mode installation of Universal Agent for Windows does not support an upgrade (that is, configuration files are not preserved.)

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Step 1

From the Stonebranch Customer Portal, download the Universal Agent for SOA for Windows product distribution file (for instructions, see Product Distribution File Download).

Step 2

Perform the recommended back-up of Universal Agent for SOA files (see Universal Agent for SOA for Windows - Pre-Installation / Upgrade Backups).

Step 3

Install Universal Agent for SOA. For details, see Universal Agent for SOA for Windows Installation.

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Upgrading Universal Enterprise Controller (UEC) for Windows
Upgrading Universal Enterprise Controller (UEC) for Windows
Upgrading Universal Enterprise Controller (UEC) for Windows

Step 1

From the Stonebranch Customer Portal, download the Universal Enterprise Controller (UEC) for Windows product distribution file (for instructions, see Product Distribution File Download).

Step 2

Install UEC. For details, see Universal Enterprise Controller for Windows Installation.

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Upgrading UEC Client Applications for Windows
Upgrading UEC Client Applications for Windows
Upgrading UEC Client Applications for Windows

Step 1

From the Stonebranch Customer Portal, download the UEC Client Applications for Windows product distribution file (for instructions, see Product Distribution File Download).

Step 2

Log out of active UEC Client Applications instances on the machine where you are upgrading UEC Client Applications.

Step 3

Install UEC Client Applications. For details, see UEC Client Applications Installation.


Note
titleNote

If you are upgrading a per-user installation of UEC Client Applications from any release prior to 5.2.0.1, you must uninstall the older version before installing the new version. There is an error in the older releases that prevents the upgrade from retaining a per-user installation environment.

Upgrades from 5.2.0.1 to any newer release should behave as expected.

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Step 1

From the Stonebranch Customer Portal, download the Agent product distribution file that is appropriate for your platform (for instructions, see Product Distribution File Download).

Step 2

Install the Agent. For details, see Universal Agent for UNIX Installation.

Step 3

If you are installing the Agent on AIX or Linux, you must review and perform PAM customization:

Step 4

Verify that the Agent is installed and running. If the Agent is configured to communicate with a Controller, verify that the Controller shows the Agent as being online (see Verifying Universal Agent Installation).


Note
titleNote

A user mode installation of Universal Agent for UNIX does not support an upgrade (that is, configuration files are not preserved.)

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Step 1

From the Stonebranch Customer Portal, download the Universal Agent for SOA for UNIX product distribution file that is appropriate for your platform (for instructions, see Product Distribution File Download).

Step 2

Perform the recommended back-up of Universal Agent for SOA files (see Universal Agent for SOA for UNIX - Pre-Installation / Upgrade Backups).

Step 3

Install the Universal Agent for SOA. For details, see Universal Agent for SOA for UNIX Installation.

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Upgrading Universal Agent for IBM i
Upgrading Universal Agent for IBM i
Upgrading Universal Agent for IBM i

Currently, IBM i runs Workload Automation 5.1.1. For information on upgrading to that version, see IBM i Installation - Upgrade Installation to New Release.