Overview

The Universal Monitor task allows you to monitor published Universal Events.

To define an Universal Monitor, you must specify either a:

Global Universal Event Template.
Local Universal Template Event Template.

For continuous monitoring of published Universal Events, assign the Universal Monitor to a Universal Monitor Trigger, with the trigger firing each time the Universal Event match criteria has been met,

For non-continuous monitoring of published Universal Events, with Universal Monitor completing only when the Universal Event match criteria has been met, add Universal Monitor to a workflow or launch it directly (stand-alone).

Built-In Variables

The following built-in variables can be used in a Universal Monitor task to pass data where appropriate:

Creating a Universal Monitor Task

Step 1	From the Automation Center navigation pane, select Tasks > Universal Monitors. The Universal Monitor Tasks list displays a list of all currently defined Universal Monitor tasks. Below the list, Universal Monitor Task Details for a new Universal Monitor task displays.
Step 2	Enter/select Details for a new Universal Monitor task, using the field descriptions below as a guide. Required fields display an asterisk ( * ) after the field name. Default values for fields, if available, display automatically. To display more of the Details fields on the screen, you can either: Use the scroll bar. Temporarily hide the list above the Details. Click the New button above the list to display a pop-up version of the Details.
Step 3	Click a Save button. The task is added to the database, and all buttons and tabs in the Task Details are enabled.

Note

To open an existing record on the list, either:

Click a record in the list to display its record Details below the list. (To clear record Details below the list, click the New button that displays above and below the Details.)
Clicking the Details icon next to a record name in the list, or right-click a record in the list and then click Open in the Action menu that displays, to display a pop-up version of the record Details.
Right-click a record in the a list, or open a record and right-click in the record Details, and then click Open In Tab in the Action menu that displays, to display the record Details under a new tab on the record list page (see Record Details as Tabs).

Universal Monitor Task Details

The following Universal Monitor Task Details is for an existing Email Monitor task.

Depending on the values that you enter / select for these fields, and whether or not the Universal Monitor task has ever been launched, more (or less) fields may display. See the field descriptions, below, for a description of all fields that may display in the Universal Monitor Task Details.

Universal Monitor Task Details Field Descriptions

The following table describes the fields, buttons, and tabs that display in the Universal Monitor Task Details.

Field Name	Description
General	This section contains general information about the task.
Name	User-defined name of this task (Maximum = 255 alphanumeric characters); variables supported. It is the responsibility of the user to develop a workable naming scheme for tasks.
Version	System-supplied; version number of the current record, which is incremented by the Controller every time a user updates a record. Click the Versions tab to view previous versions. For details, see Record Versioning.
Description	Description of this record. (Maximum = 255 characters.)
Member of Business Services	User-defined; Allows you to select one or more Business Services that this record belongs to. (You also can Check All or Uncheck All Business Services for this record.) You can select up to 62 Business Services for any record type, and enter a maximum of 2048 characters for each Business Service. If the Business Service Visibility Restricted Universal Controller system property is set to true, depending on your assigned (or inherited) Permissions or Roles, Business Services available for selection may be restricted.
Resolve Name Immediately	If enabled, the Instance Name of the task instance will be resolved immediately at trigger/launch time.
Time Zone Preference	User-defined; Allows you to specify the time zone that will be applied to the task. Options: – System Default – Time zone is based on the value of the Task Timezone Preference Universal Controller system property: Server or Inherited. Server (xxx) Where (xxx) is the time zone ID of the server; time zone is evaluated in the time zone of the server. Inherited Time zone is evaluated in the time zone of the Parent Workflow or Trigger / Launch specification in the case there is no Parent Workflow.
Hold on Start	If enabled, when the task is launched it appears in the Activity Monitor with a status of Held. The task runs when the user releases it.
Hold Reason	Information about why the task will be put on hold when it starts.
Virtual Resource Priority	Priority for acquiring a resource when two or more tasks are waiting for the resource. This priority applies to all resources required by the task. Options: 1 (high) - 100 (low). Default is 10.
Hold Resources on Failure	If enabled, the task instance will continue to hold Renewable resources if the task instance fails. Renewable resources will be returned only if the task instance status is either Complete, Finished, or Skipped.
Universal Monitor Details	This section contains assorted detailed information about the task.
Event Type	Type of Universal Event to monitor: Global Local
Universal Event Template	Unable to render {include} The included page could not be found.
Universal Template	Unable to render {include} The included page could not be found.
Event Template	Unable to render {include} The included page could not be found.
Universal Task Publisher	Optional; Universal Extension-based Universal Task that will be: Launched when the Universal Monitor task starts. Force Finished/Cancelled when the Universal Monitor task ends. The Running Universal Task Publisher can only publish Universal Events to this Universal Monitor, and this Universal Monitor can only match on Universal Events published by the Running Universal Task Publisher. The Publisher is expected to publish the events that this Universal Monitor is expecting to come in. If the Universal Monitor is specified by a Universal Monitor Trigger (or the Universal Monitor Trigger component of a Composite Trigger), the Publisher will run indefinitely until the Trigger is disabled. At that time, a Cancel and Force Finish will be issued to the Universal Monitor, and the Universal Monitor will propagate these commands to the associated Universal Task Publisher instance that is running. If the Universal Monitor is run stand-alone or within a workflow, the Publisher will not run continuously, as the Universal Monitor will complete when the event coming in is matched or the Time Scope (if specified) is reached. A Universal Monitor Task Instance that specifies a Publisher will show the associated Universal Task Instance representing the Publisher.
Time Scope	Allows monitoring of Universal Events that were published prior to the Universal Monitor task running, or limits how long the Universal Monitor task continues to monitor before becoming Failed, Options: -- None -- Relative
Expiration Action	If Time Scope is Relative; State to transition to if Relative Time Scope conditions are not met within the specific window. Options: Failed Finished
From	Format is (+/-)hh:mm If Time Scope = Relative; Together with the Time Scope To field, it allows you to specify a window of time, relative to the time the Universal Monitor task launched, during which the conditions of the Universal Monitor must be met. If the conditions are not met within the specified window, the Universal Monitor task instance will transition to Failed (default) or Finished status, as determined by the Expiration Action. hh must be a positive integer. mm must be a positive integer between 0 and 59 inclusive. For example, -124:00, -12:00, -6:00, 00:00, 6:00, 12:00, or 124:00.
To	Format is (+/-)hh:mm If Time Scope = Relative; Together with the Time Scope From field, it allows you to specify a window of time, relative to the time the Universal Monitor task launched, during which the conditions of the Universal Monitor must be met. If the conditions are not met within the specified window, the Universal Monitor task instance will transition to Failed (default) or Finished status, as determined by the Expiration Action. hh must be a positive integer. mm must be a positive integer between 0 and 59 inclusive. For example, -124:00, -12:00, -6:00, 00:00, 6:00, 12:00, or 124:00.
Universal Monitor Criteria	This section contains criteria for selecting Universal Events to monitor.
Match All / Match Any	Criteria for matching attributes of the selected Universal Event Template. Match All Match Any If no match criteria is specified, the Universal Monitor will match any published Universal Event of the selected Universal Event Template.
Wait / Delay Options	This section contains specifications for waiting to start and/or delaying on start the task.
Wait To Start	Unable to render {include} The included page could not be found.
Wait Time	Unable to render {include} The included page could not be found.
Wait Day Constraint	Unable to render {include} The included page could not be found.
Wait Duration	Unable to render {include} The included page could not be found.
Wait Duration In Seconds	Unable to render {include} The included page could not be found.
Delay On Start	Unable to render {include} The included page could not be found.
Delay Duration	Unable to render {include} The included page could not be found.
Delay Duration In Seconds	Unable to render {include} The included page could not be found.
Workflow Only	Unable to render {include} The included page could not be found.
Time Options	This section contains time-related statistics for task instances of the task.
Late Start	Unable to render {include} The included page could not be found.
Late Start Type	Unable to render {include} The included page could not be found.
Late Start Time	Unable to render {include} The included page could not be found.
Late Start Day Constraint	Unable to render {include} The included page could not be found.
Late Start Nth Amount	Unable to render {include} The included page could not be found.
Late Start Duration	Unable to render {include} The included page could not be found.
Late Finish	Unable to render {include} The included page could not be found.
Late Finish Type	Unable to render {include} The included page could not be found.
Late Finish Offset Type	Unable to render {include} The included page could not be found.
Late Finish Percentage Offset ( + )	Unable to render {include} The included page could not be found.
Late Finish Duration Offset ( + )	Unable to render {include} The included page could not be found.
Late Finish Duration Offset Unit	Unable to render {include} The included page could not be found.
Late Finish Time	Unable to render {include} The included page could not be found.
Late Finish Day Constraint	Unable to render {include} The included page could not be found.
Late Finish Nth Amount	Unable to render {include} The included page could not be found.
Late Finish Duration	Unable to render {include} The included page could not be found.
Early Finish	Unable to render {include} The included page could not be found.
Early Finish Type	Unable to render {include} The included page could not be found.
Early Finish Offset Type	Unable to render {include} The included page could not be found.
Early Finish Percentage Offset ( - )	Unable to render {include} The included page could not be found.
Early Finish Duration Offset ( - )	Unable to render {include} The included page could not be found.
Early Finish Duration Offset Unit	Unable to render {include} The included page could not be found.
Early Finish Time	Unable to render {include} The included page could not be found.
Early Finish Day Constraint	Unable to render {include} The included page could not be found.
Early Finish Nth Amount	Unable to render {include} The included page could not be found.
Early Finish Duration	Unable to render {include} The included page could not be found.
User Estimated Duration	Unable to render {include} The included page could not be found.
Critical Path Options	This section contains Critical Path-related specifications for the task.
CP Duration	Unable to render {include} The included page could not be found.
CP Duration (Resolved)	Unable to render {include} The included page could not be found.
CP Duration Unit	Unable to render {include} The included page could not be found.
Workflow Execution Options	This section contains Execution Restriction specifications for the task if it is within a Workflow.
Execution Restriction	Unable to render {include} The included page could not be found.
Restriction Period	Unable to render {include} The included page could not be found.
Before Date	Unable to render {include} The included page could not be found.
Before Time	Unable to render {include} The included page could not be found.
After Date	Unable to render {include} The included page could not be found.
After Time	Unable to render {include} The included page could not be found.
Date List	Unable to render {include} The included page could not be found.
Statistics	This section contains time-related statistics for task instances of the task.
First Execution	Unable to render {include} The included page could not be found.
Last Execution	Unable to render {include} The included page could not be found.
Last Instance Duration	Unable to render {include} The included page could not be found.
Lowest Instance Time	Unable to render {include} The included page could not be found.
Average Instance Time	Unable to render {include} The included page could not be found.
Highest Instance Time	Unable to render {include} The included page could not be found.
Number of Instances	Unable to render {include} The included page could not be found.
Metadata	This section contains Metadata information about this record.
UUID	Universally Unique Identifier of this record.
Updated By	Name of the user that last updated this record.
Updated	Date and time that this record was last updated.
Created By	Name of the user that created this record.
Created	Date and time that this record was created.
Buttons	This section identifies the buttons displayed above and below the Task Details that let you perform various actions.
Save	Saves a new task record in the Controller database.
Save & New	Saves a new record in the Controller database and redisplays empty Details so that you can create another new record.
Save & View	Saves a new record in the Controller database and continues to display that record.
New	Displays empty (except for default values) Details for creating a new task.
Update	Unable to render {include} The included page could not be found.
Launch Task	Unable to render {include} The included page could not be found.
View Parents	Unable to render {include} The included page could not be found.
Copy	Creates a copy of this task, which you are prompted to rename.
Delete	Unable to render {include} The included page could not be found. Note You cannot delete a task if it is either: Specified in an enabled Trigger. The only task specified in a disabled Trigger.
Refresh	Refreshes any dynamic data displayed in the Details.
Close	For pop-up view only; closes the pop-up view of this task.
Tabs	This section identifies the tabs across the top of the Task Details that provide access to additional information about the task.
Variables	Unable to render {include} The included page could not be found.
Actions	Unable to render {include} The included page could not be found.
Virtual Resources	Unable to render {include} The included page could not be found.
Mutually Exclusive	Unable to render {include} The included page could not be found.
Instances	Lists all instances of the task.
Universal Monitor Triggers	Lists all Universal Monitor triggers that reference this task in the Universal Monitor field of the trigger Details; that is, a list of all Email Monitor triggers that execute this task. For instructions on creating triggers, see Triggers.
Triggers	Unable to render {include} The included page could not be found.
Notes	Unable to render {include} The included page could not be found.
Versions	Unable to render {include} The included page could not be found.

Viewing a Universal Monitor Task Instance

When a Universal Monitor task is launched, the Controller creates a task instance record of that task.

A task instance contains detailed information about a single execution of that task.

You can access a task instance from:

Instances tab on the Universal Monitor Task Details for that task
Activity Monitor
Task Instances list

Universal Monitor Task Instance Details

The following Universal Monitor Task Instance Details contains information on the execution of the task shown in the Universal Monitor Task Details.

Universal Monitor Task Instance Details Field Descriptions

The following table describes the fields, buttons, and tabs that display in Universal Monitor Task Instance Details.

Field Name	Description
General	This section contains general information about the task instance.
Instance Name	Name of this task instance.
Instance Number	Unable to render {include} The included page could not be found.
Description	Unable to render {include} The included page could not be found.
Member of Business Services	Unable to render {include} The included page could not be found.
Task	Unable to render {include} The included page could not be found.
Source Version	Unable to render {include} The included page could not be found.
Launch Source	Unable to render {include} The included page could not be found.
Source Instance	Unable to render {include} The included page could not be found.
Invoked by	Unable to render {include} The included page could not be found.
Execution User	Unable to render {include} The included page could not be found.
Calendar	Unable to render {include} The included page could not be found.
Time Zone Preference	Unable to render {include} The included page could not be found.
Virtual Resource Priority	Unable to render {include} The included page could not be found.
Hold Resources on Failure	Unable to render {include} The included page could not be found.
Status	This section contains information about the current status of the task instance.
Status	Unable to render {include} The included page could not be found.
Exit Code	Unable to render {include} The included page could not be found.
Status Description	Unable to render {include} The included page could not be found.
Operational Memo	Unable to render {include} The included page could not be found.
Evaluation Time	Unable to render {include} The included page could not be found.
Critical	Unable to render {include} The included page could not be found.
Wait Until Time	Unable to render {include} The included page could not be found.
Queued Time	Unable to render {include} The included page could not be found.
Trigger Time	Unable to render {include} The included page could not be found.
Launch Time	Unable to render {include} The included page could not be found.
Start Time	Unable to render {include} The included page could not be found.
End Time	Unable to render {include} The included page could not be found.
Duration	Unable to render {include} The included page could not be found.
Universal Monitor Details	This section contains assorted detailed information about the task.
Event Type	Type of Universal Event to monitor: Global Local
Universal Event Template	Unable to render {include} The included page could not be found.
Universal Template	Unable to render {include} The included page could not be found.
Event Template	Unable to render {include} The included page could not be found.
Universal Task Publisher	Optional; Universal Extension-based Universal Task that will be: Launched when the Universal Monitor task starts. Force Finished/Cancelled when the Universal Monitor task ends. The Running Universal Task Publisher can only publish Universal Events to this Universal Monitor, and this Universal Monitor can only match on Universal Events published by the Running Universal Task Publisher. The Publisher is expected to publish the events that this Universal Monitor is expecting to come in. If the Universal Monitor is specified by a Universal Monitor Trigger (or the Universal Monitor Trigger component of a Composite Trigger), the Publisher will run indefinitely until the Trigger is disabled. At that time, a Cancel and Force Finish will be issued to the Universal Monitor, and the Universal Monitor will propagate these commands to the associated Universal Task Publisher instance that is running. If the Universal Monitor is run stand-alone or within a workflow, the Publisher will not run continuously, as the Universal Monitor will complete when the event coming in is matched or the Time Scope (if specified) is reached. A Universal Monitor Task Instance that specifies a Publisher will show the associated Universal Task Instance representing the Publisher.
Time Scope	Allows monitoring of Universal Events that were published prior to the Universal Monitor task running, or limits how long the Universal Monitor task continues to monitor before becoming Failed, Options: -- None -- Relative
Expiration Action	If Time Scope is Relative; State to transition to if Relative Time Scope conditions are not met within the specific window. Options: Failed Finished
From	Format is (+/-)hh:mm If Time Scope = Relative; Together with the Time Scope To field, it allows you to specify a window of time, relative to the time the Universal Monitor task launched, during which the conditions of the Universal Monitor must be met. If the conditions are not met within the specified window, the Universal Monitor task instance will transition to Failed (default) or Finished status, as determined by the Expiration Action. hh must be a positive integer. mm must be a positive integer between 0 and 59 inclusive. For example, -124:00, -12:00, -6:00, 00:00, 6:00, 12:00, or 124:00.
To	Format is (+/-)hh:mm If Time Scope = Relative; Together with the Time Scope From field, it allows you to specify a window of time, relative to the time the Universal Monitor task launched, during which the conditions of the Universal Monitor must be met. If the conditions are not met within the specified window, the Universal Monitor task instance will transition to Failed (default) or Finished status, as determined by the Expiration Action. hh must be a positive integer. mm must be a positive integer between 0 and 59 inclusive. For example, -124:00, -12:00, -6:00, 00:00, 6:00, 12:00, or 124:00.
Universal Monitor Criteria	This section contains criteria for selecting emails to monitor.
Match All / Match Any	Criteria for matching attributes of the selected Universal Event Template. Match All Match Any If no match criteria is specified, the Universal Monitor will match any published Universal Event of the selected Universal Event Template.
Wait / Delay Options	This section contains specifications for waiting to start and/or delaying on start the task.
Wait To Start	Unable to render {include} The included page could not be found.
Wait Time	Unable to render {include} The included page could not be found.
Wait Day Constraint	Unable to render {include} The included page could not be found.
Wait Duration	Unable to render {include} The included page could not be found.
Wait Duration In Seconds	Unable to render {include} The included page could not be found.
Delay On Start	Unable to render {include} The included page could not be found.
Delay Duration	Unable to render {include} The included page could not be found.
Delay Duration In Seconds	Unable to render {include} The included page could not be found.
Time Options	This section contains time-related specifications for the task instance.
Late Start	Unable to render {include} The included page could not be found.
Started Late	Unable to render {include} The included page could not be found.
Late Start Type	Unable to render {include} The included page could not be found.
Late Start Time	Unable to render {include} The included page could not be found.
Late Start Day Constraint	Unable to render {include} The included page could not be found.
Late Start Nth Amount	Unable to render {include} The included page could not be found.
Late Start Duration	Unable to render {include} The included page could not be found.
Computed Late Start Time	Unable to render {include} The included page could not be found.
Late Finish	Unable to render {include} The included page could not be found.
Finished Late	Unable to render {include} The included page could not be found.
Late Finish Type	Unable to render {include} The included page could not be found.
Late Finish Offset Type	Unable to render {include} The included page could not be found.
Late Finish Percentage Offset ( + )	Unable to render {include} The included page could not be found.
Late Finish Duration Offset ( + )	Unable to render {include} The included page could not be found.
Late Finish Duration Offset Unit	Unable to render {include} The included page could not be found.
Late Finish Time	Unable to render {include} The included page could not be found.
Late Finish Day Constraint	Unable to render {include} The included page could not be found.
Late Finish Nth Amount	Unable to render {include} The included page could not be found.
Late Finish Duration	Unable to render {include} The included page could not be found.
Computed Late Finish Time	Unable to render {include} The included page could not be found.
Early Finish	Unable to render {include} The included page could not be found.
Finished Early	Unable to render {include} The included page could not be found.
Early Finish Type	Unable to render {include} The included page could not be found.
Early Finish Offset Type	Unable to render {include} The included page could not be found.
Early Finish Percentage Offset ( - )	Unable to render {include} The included page could not be found.
Early Finish Duration Offset ( - )	Unable to render {include} The included page could not be found.
Early Finish Duration Offset Unit	Unable to render {include} The included page could not be found.
Early Finish Time	Unable to render {include} The included page could not be found.
Early Finish Day Constraint	Unable to render {include} The included page could not be found.
Early Finish Nth Amount	Unable to render {include} The included page could not be found.
Early Finish Duration	Unable to render {include} The included page could not be found.
Projected Late	Unable to render {include} The included page could not be found.
Critical Path Options	This section contains Critical Path-related specifications for the task.
CP Duration	Unable to render {include} The included page could not be found.
CP Duration (Resolved)	Unable to render {include} The included page could not be found.
CP Duration Unit	Unable to render {include} The included page could not be found.
Workflow Execution Options	This section contains Execution Restriction specifications for the task if it is within a Workflow.
Execution Restriction	Unable to render {include} The included page could not be found.
Restriction Period	Unable to render {include} The included page could not be found.
Before Date	Unable to render {include} The included page could not be found.
Before Time	Unable to render {include} The included page could not be found.
After Date	Unable to render {include} The included page could not be found.
After Time	Unable to render {include} The included page could not be found.
Date List	Unable to render {include} The included page could not be found.
Statistics	This section contains time-related statistics for the task instance.
User Estimated End Time	Unable to render {include} The included page could not be found.
Lowest Estimated End Time	Unable to render {include} The included page could not be found.
Average Estimated End Time	Unable to render {include} The included page could not be found.
Highest Estimated End Time	Unable to render {include} The included page could not be found.
Projected End Time	System-supplied; projected end time of the task instance, calculated by the Controller based on the projected end time of its predecessor (or the maximum projected end time of all its predecessors, if more than one path exists to that task instance) plus its estimated critical path duration.
Metadata	This section contains Metadata information about this record.
UUID	Universally Unique Identifier of this record.
Updated By	Name of the user that last updated this record.
Updated	Date and time that this record was last updated.
Created By	Name of the user that created this record.
Created	Date and time that this record was created.
Status History	History of all statuses that the task instance has gone through.
Buttons	This section identifies the buttons displayed above and below the Task Instance Details that let you perform various actions.
Update	Unable to render {include} The included page could not be found.
Force Finish	Unable to render {include} The included page could not be found.
Hold	Unable to render {include} The included page could not be found.
Skip	Unable to render {include} The included page could not be found.
Re-run	Unable to render {include} The included page could not be found.
View Parent	Unable to render {include} The included page could not be found.
Delete	Unable to render {include} The included page could not be found.
Refresh	Refreshes any dynamic data displayed in the Details.
Close	For pop-up view only; closes the pop-up view of this task instance.
Tabs	This section identifies the tabs across the top of the Task Instance Details that provide access to additional information about the task instance.
Virtual Resources	Unable to render {include} The included page could not be found.
Exclusive Requests	Unable to render {include} The included page could not be found.
Notes	Unable to render {include} The included page could not be found.

Running a Universal Monitor Task

You can run a Universal Monitor task:

Manually, by clicking the Launch Task or Launch Task with Variables button in the Universal Monitor Tasks list or Universal Monitor Task Details Action menu.
As part of a workflow.
Specify triggers that run the task automatically based on times or events.

Monitoring Task Execution

You can monitor all system activity from the Activity Monitor and can view activity history from the History list.