Tutorial - Creating a Report Based on Business Services

In this exercise, we will create two Activity reports so that users from our hypothetical Operations and Tech Support departments (see the Creating Business Services tutorials) can view activity related to their organizations.
 

Step 1

From the Reporting navigation pane, select Reports. The Reports list displays.

Step 2

Click the New button to display empty Report Details.

Step 3

Enter / select the following values:

  • Title - Business Services
  • Table = Business Services (ops_generic_group)
  • Field(s) = (pre-selected fields that display when you click the Edit Fields button)

Step 4

Click the Save button.
 

Step 5

Click the Run button. A Business Services report displays under a new tab.
 



For additional information, see: