Tutorial - Creating Business Services

Business Services are used to group records into business functions.

In this exercise, we will create two hypothetical Business Services: Tech Support and Operations.

Step 1

From the Administration navigation pane, select Security > Business Services. The Business Services list displays.

Step 2

Click the New button to display an empty Business Service Details.

Step 3

Enter the following values:

  • Name = Tech Support
  • Description = This is the Tech Support business service.

Step 4

Click the Save button.
 

Step 5

Repeat steps 2 to 4 for a Business Service called Operations.



For additional information, see: