Tutorial - Creating Business Services

Owned by Former user (Deleted)
Sept 28, 2016

Business Services are used to group records into business functions.

In this exercise, we will create two hypothetical Business Services: Tech Support and Operations.

Step 1

From the Administration navigation pane, select Security > Business Services. The Business Services list displays.

Step 2

Click the New button to display an empty Business Service Details.

Step 3

Enter the following values:

  • Name = Tech Support
  • Description = This is the Tech Support business service.

Step 4

Click the Save button.
 

Step 5

Repeat steps 2 to 4 for a Business Service called Operations.



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