Diagnosing Promotion Failures - 6.4.1

Owned by Former user (Deleted)
Dec 21, 2021
4 min read

The following error messages are provided for various promotion failure scenarios.
 

Note

For a Bundle promotion, the beginning of each error message is:    Promotion of bundle "bundle-name" failed with the following error(s):

For a Bundle-less promotion, the beginning of each error message is:    Promotion failed with the following error(s):

 

Error Message

Diagnosis

Cluster node information could not be determined for the promotion target because the host is unknown (hostname).

Invalid hostname.

Cluster node information could not be determined for the promotion target (Connection refused: connect).

Valid hostname, but no service to accept the connection.

Cluster node information could not be determined for the promotion target because the Web Service is unavailable; the target Universal Controller may still be initializing.

Attempt to promote to a target Universal Controller that is still initializing (starting up).

Cluster node information could not be determined for the promotion target because the user is not authorized; please verify the promotion target user and password.

Invalid user name and/or password.

Cluster node information could not be determined for the promotion target because the user is not authorized for Web Service Access; please verify the promotion target user has Web Service Access enabled.

Valid user name and password, but the user is not authorized for Web Service Access.

Command Accept Bundle prohibited due to security constraints.

Valid user name and password, but the user is not authorized for the Accept Bundle command, which requires the ops_promotion_admin role.

Command Accept Bundle prohibited due to security constraints. User on target server requires "ops_bundle_admin" role if "Promote Bundle Definition" option is enabled.

Valid user name and password, but the user is not authorized for the Accept Bundle command with the Promote Bundle Definition option enabled, which requires both the ops_promotion_admin role and the ops_bundle_admin role:*

Cluster node release level for the promotion target could not be determined and one or more items being promoted require a minimum release level of 6.3.0.0.

Attempt to promote to a pre-6.3.0.0 release from a 6.3.0.0 or later release.

Cluster node release level for the promotion target is 6.x.x.x, which does not meet the required release level of 6.x.x.x.

Attempt to promote a definition, or a definition using a particular feature, that is not recognized by the promotion target.

Credential "John Doe" cannot be promoted because web service credentials are not permitted; Universal Controller property Web Service Credentials Permitted is not enabled.

Attempt to promote to a target Controller where the Web Service Credentials Permitted Universal Controller system property is set to false.

Promoted {TASK: Universal} with name "ABC", id 8ee785079fcc4142873486e921bfe789, and universal template id 04cbe858ba7a4bc8bdb26202f359e318 has a different universal template id than the original "ABC" with id 8ee785079fcc4142873486e921bfe789, and universal template id 04cbe858ba7a4bc8bdb26202f359e319.

Attempt to promote a Universal Task with an associated Universal Template that is not equivalent to the Universal Template associated with the target Universal Task.

Promoted {TASK: Universal, TaskUniversalBean} with name "ABC" and id 8ee785079fcc4142873486e921bfe789 is a different type and/or class than the original {TASK: Timer, TaskSleepBean} with name "ABC" and id dfbd23df8ab24b2a9a0891ae2f8ca22f.

Attempt to promote any item of a specific type (or Java class) that matches another item of a different type (or Java class).

Promotion to an earlier release only supported for target releases starting with 6.3.0.0.

Attempt to promote to a pre-6.3.0.0 release from a 6.3.0.0 or later release.

Unable to promote <credential-type> credential "MyCredential" since original Resolvable credential is referenced by one or more Universal Tasks.

Attempt to promote a Credential that has been converted from Resolvable.

Unable to promote <credential-type> credential "MyCredential" since original Resolvable credential is specified as a default value for one or more Universal Template Fields.

Attempt to promote a Credential that has been converted from Resolvable.

Unable to promote <credential-type> credential "MyCredential" since original Web Service credential is referenced by one or more Web Service Tasks.

Attempt to promote a Credential that has been converted from Web Service.

Universal Template "<template-name>" cannot be promoted because [it is a new template | the template has changed] and the promotion was performed without the "Allow Universal Template Changes" option enabled. Universal Template changes must be promoted by a user with either the "ops_universal_template_admin" role or the "ops_admin" role and with the Allow Universal Template Changes option enabled.

Attempt to promote a new or changed Universal Template without proper authorization or with proper authorization but without proper option usage.

Universal Template "<template-name>" cannot be promoted because [it is a new template | the template has changed] and the promotion user does not have either the "ops_universal_template_admin" role or the "ops_admin" role required to perform the promotion with the "Allow Universal Template Changes" option enabled.

Attempt to promote a new or changed Universal Template without proper authorization (on Promotion Target) but with proper option usage.