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Universal Event Monitor for SOA Troubleshooting

Universal Event Monitor for SOA Troubleshooting

Jul 15, 2024

Logging Operations

This information pertains to logging operations that may assist you in troubleshooting, should that be necessary. It includes different types of log files, their locations, methods of directing output, and examples.

The following table identifies the Universal Event Monitor for SOA for AIX / Linux product directories and files located under the /var/opt/universal parent directory.

 

Windows

Logging output is directed to the Windows Event Viewer.

 

Directory / File

Description

Directory / File

Description

log/uac

Directory containing log and work artifacts for the UAC component.
 
It includes the following sub-directories and files.

work

Sub-directory used by the web services framework for temporary operations. It requires no user interaction.

catalina.out

Container engine log file.
 
This file contains messages and errors pertaining to the operation of the container and its infrastructure.
 
On Windows, there is no catalina.out file.

container.log

Web services framework log file.
 
This file contains messages and errors pertaining to the operation of the web services framework (axis2) and its infrastructure.
 
On Windows, this file is located under \program files\universal\uac\container\logs.

derby.log

Database log file.
 
This file contains messages and errors pertaining to the operation of the database and its infrastructure.
 
On Windows, this file is located in \program files\universal\uac.

uac.log

uac log file.
 
This file contains the messages and errors pertaining to the operation of the Universal Event Monitor for SOA. This includes application messages and errors related to the business process being implemented.
 
On AIX / Linux, the file is written to the file system.
 
On Windows, the file is written to the Event Viewer.

Logging Configuration

At some point, you may want to check the logs for information regarding the operation of Universal Event Monitor for SOA.

Configuration of the logging operations is done via the log4jConfiguration.xml file for the server component.

 

AIX

This file is located in the uac product directory at /opt/universal/uac.

UNIX

This file is located in the uac product directory at /opt/universal/uac.

Windows

This file is located under \program files\universal\uac.

Logging Levels

The logging levels supported by the logging implementation are:

  • DEBUG

  • INFO

  • WARN

  • ERROR (default)

The logging level should be changed only at the request of Stonebranch, Inc. Customer Support, as it can have a huge impact on performance.

Server Component Logging Configuration

By default, the logs are configured to write to a file on Linux and to write to the Event Viewer on Windows with the logging level set to error.

Appenders (Sinks) Availability

The following appenders, or sinks, are available to the server component.

 Rolling File Appender