Diagnosing Promotion Failures - 6.4.5.0
The following error messages are provided for various promotion failure scenarios.
Note
For a Bundle promotion, the beginning of each error message is: Promotion of bundle "bundle-name" failed with the following error(s):
For a Bundle-less promotion, the beginning of each error message is: Promotion failed with the following error(s):
Error Message | Diagnosis |
|---|---|
Cluster node information could not be determined for the promotion target because the host is unknown (hostname). | Invalid hostname. |
Cluster node information could not be determined for the promotion target (Connection refused: connect). | Valid hostname, but no service to accept the connection. |
Cluster node information could not be determined for the promotion target because the Web Service is unavailable; the target Universal Controller may still be initializing. | Attempt to promote to a target Universal Controller that is still initializing (starting up). |
Cluster node information could not be determined for the promotion target because the user is not authorized; please verify the promotion target user and password. | Invalid user name and/or password. |
Cluster node information could not be determined for the promotion target because the user is not authorized for Web Service Access; please verify the promotion target user has Web Service Access enabled. | Valid user name and password, but the user is not authorized for Web Service Access. |
Cluster node release level for the promotion target could not be determined and one or more items being promoted require a minimum release level of 6300. | Attempt to promote to a pre-6.3.0.0 release from a 6.3.0.0 or later release. |
Cluster node release level for the promotion target is 6xxx, which does not meet the required release level of 6xxx. | Attempt to promote a definition, or a definition using a particular feature, that is not recognized by the promotion target. |
Command Accept Bundle prohibited due to security constraints. | Valid user name and password, but the user is not authorized for the Accept Bundle command, which requires the ops_promotion_admin role. |
Command Accept Bundle prohibited due to security constraints. User on target server requires "ops_bundle_admin" role if "Promote Bundle Definition" option is enabled. | Valid user name and password, but the user is not authorized for the Accept Bundle command with the Promote Bundle Definition option enabled, which requires both the ops_promotion_admin role and the ops_bundle_admin role.* |
Credential "<credential-name>" cannot be promoted because web service credentials are not permitted; Universal Controller property Web Service Credentials Permitted is not enabled. | Attempt to promote to a target Controller where the Web Service Credentials Permitted Universal Controller system property is set to false. |
Promoted {EMAIL CONNECTION: Incoming} with name "Gmail" and id 04e5e1074c1f42908d9b3f62f36fff50 is a different type than the original {EMAIL CONNECTION: Outgoing} with name "Gmail" and id 195fc662df8447dc90dec02ea8be0cb4 | Attempt to promote an Incoming email connection type and the email connection on the target system is an Outgoing email connection type. |
Promoted {EMAIL CONNECTION: Outgoing} with name "Gmail" and id ab36222512cf4ae4afa7e59a8ccbd684 is a different type than the original {EMAIL CONNECTION: Incoming} with name "Gmail" and id a037048f7c4b4e3f9e8691e3f664e5a7 | Attempt to promote an Outgoing email connection type and the email connection on the target system is an Incoming email connection type. |
Promoted {TASK: Universal} with name "ABC", id 8ee785079fcc4142873486e921bfe789, and universal template id 04cbe858ba7a4bc8bdb26202f359e318 has a different universal template id than the original "ABC" with id 8ee785079fcc4142873486e921bfe789, and universal template id 04cbe858ba7a4bc8bdb26202f359e319. | Attempt to promote a Universal Task with an associated Universal Template that is not equivalent to the Universal Template associated with the target Universal Task. |
Promoted {TASK: Universal, TaskUniversalBean} with name "ABC" and id 8ee785079fcc4142873486e921bfe789 is a different type and/or class than the original {TASK: Timer, TaskSleepBean} with name "ABC" and id dfbd23df8ab24b2a9a0891ae2f8ca22f. | Attempt to promote any item of a specific type (or Java class) that matches another item of a different type (or Java class). |
Promotion to an earlier release only supported for target releases starting with 6300. | Attempt to promote to a pre-6.3.0.0 release from a 6.3.0.0 or later release. |
SAP Task "<job-id-field-name>" requires a minimum promotion target release level of 6450 when unspecified. | Attempt to promote an SAP Task with an unspecified SAP Job ID field to a pre-6.4.5.0 release of the Controller. |
Script "<script-name>" cannot be promoted because scripts are not permitted; Universal Controller property "Windows/Linux Scripts Permitted" is not enabled. | Attempt to promote a Script Script Type from a source server to a target server, where the target server is configured with the Windows/Linux Scripts Permitted Universal Controller system property set to false. |
Unable to promote {APPLICATION: Windows Service} with name "<application-name>" and id 0f84fbb388c04bd09a2c7d5a0ac06c70 because an application cannot be promoted with a name change while generated application control tasks are being excluded. | Attempt to promote an Application with a name change while excluding generated Application Control Tasks. |
Unable to promote <credential-type> credential "<credential-name>" since original Resolvable credential is referenced by one or more Universal Tasks. | Attempt to promote a Credential that has been converted from a Resolvable type and at least one reference on the target system by a Universal Task requires it to remain a Resolvable type. |
Unable to promote <credential-type> credential "<credential-name>" since original Resolvable credential is specified as a default value for one or more Universal Template Fields. | Attempt to promote a Credential that has been converted from a Resolvable type and at least one reference on the target system by a Universal Template Field default value requires it to remain a Resolvable type. |
Unable to promote <credential-type> credential "<credential-name>" since original Web Service credential is referenced by one or more Web Service Tasks. | Attempt to promote a Credential that has been converted from a Web Service type and at least one reference on the target system by a Web Service Task requires it to remain a Web Service type. |
Unable to promote {CUSTOM DAY} with name "<custom-day-name>" and id 343f68c60cef48279647a45055349c47 because global custom days are not permitted; Universal Controller property "Custom Day Global Permitted" is not enabled. | Attempt to promote a global Custom Day when the Custom Day Global Permitted system property is set to false. |
Unable to promote {TASK: Application Control} with name "<application-name> #QUERY#" and id e9632e6024324d619b3122832e84c8b0 because a generated application control task cannot be promoted with a name change while applications are being excluded. | Attempt to promote a generated Application Control Task with a name change while excluding Applications. |
Universal Template "<template-name>" cannot be promoted because [it is a new template | the template has changed] and the promotion was performed without the "Allow Universal Template Changes" option enabled. Universal Template changes must be promoted by a user with either the "ops_universal_template_admin" role or the "ops_admin" role and with the Allow Universal Template Changes option enabled. | Attempt to promote a new or changed Universal Template without proper authorization or with proper authorization but without proper option usage. |
Universal Template "<template-name>" cannot be promoted because [it is a new template | the template has changed] and the promotion user does not have either the "ops_universal_template_admin" role or the "ops_admin" role required to perform the promotion with the "Allow Universal Template Changes" option enabled. | Attempt to promote a new or changed Universal Template without proper authorization (on Promotion Target) but with proper option usage. |