UNV3400-UNV3499
----
UNV3400E func failed: (errno) reason
Description
A call to a system function, identified by func was not successful. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Contact Stonebranch customer support if unable to identify and resolve the problem.
Component
Universal Event Monitor
----
UNV3401E Server error in post-process phase: errno.
Description
An error occurred in Universal Event Monitor Server during the post-process phase. The post-process phase occurs after the event handler has completed. errno is the error number associated with the server error.
Severity
Error
System Action
The error is reported and the Universal Event Monitor Manager exit code is set to a non-zero value.
User Action
Review the Universal Broker logs for additional error information. It is possible that the user handler executed successfully. Contact Stonebranch customer support if assistance is required.
Component
Universal Event Monitor
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UNV3402E Error getting message msgid: func, errno, reason
Description
The command line help message with an ID of msgid could not be retrieved from the message catalog. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Refer to the Universal Event Monitor User's Guide for a complete command line syntax reference.
Component
Universal Event Monitor
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UNV3403E Universal Event Monitor ending unsuccessfully with exit code exitcode.
Description
An error occurred within the Universal Event Monitor Manager. This message will also be issued if the Universal Event Monitor Server encountered problems while monitoring an event. exitcode is the value returned by the UEM Manager.
Severity
Error
System Action
The program terminates.
User Action
Look for other messages issued by the Universal Event Monitor Manager. Check the Universal Broker message log for any errors reported by the Universal Event Monitor Server. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
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UNV3404I The maximum number of components is running on the Broker. Retry in num seconds.
Description
The Universal Event Monitor component cannot be started because the number of components currently being managed by Universal Broker has reached the maximum allowed. An attempt to start the component will be made every num seconds.
Severity
Informational
System Action
The program continues, attempting to start the component every num seconds.
User Action
Allow the program to run, waiting for another component to finish so the one waiting can start. Or, cancel the application and try again later. If necessary, increase the running_max value in the Universal Broker configuration file.
Windows users: This value can be changed using Universal Configuration Manager, which is accessible via the Control Panel.
Component
Universal Event Monitor
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UNV3405E Error receiving READY message: func, errno, reason
Description
A message from the Universal Event Monitor Server indicating its readiness to accept information from the application was not received. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
If connecting to a remote UEM Server, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the Universal Broker message log for any errors reported by the UEM Server. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
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UNV3406I Universal Event Monitor Server component cid started.
Description
Indicates that the Universal Event Monitor Server has been successfully started. The Server's component identifier is cid.
Severity
Informational
System Action
The program continues.
User Action
None required.
Component
Universal Event Monitor
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UNV3407E Error negotiating session with UEM server: reason
Description
An attempt to determine compatible configuration options with a Universal Event Monitor Server failed. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
If the application is attempting to negotiate session options with a remote UEM Server, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Also, check the value of the start_command entry in the demand-driven UEM Server component definition file (uemd). If this entry is not correct (and the UEM Server could not be started), the application may time out waiting for the negotiation to begin. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3408E Error receiving STARTED message: func, errno, reason
Description
The application was unable to receive a message from the Universal Event Monitor Server that indicates the requested operation has begun. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
If connecting to a remote UEM Server, verify that network access to the remote machine is permitted and that a network connection between the local and remote machines was available at the time of the error. Check the Universal Broker message log for any errors reported by the Universal Event Monitor Server. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3409E Error receiving ENDED message: func, errno, reason
Description
The application was unable to receive a message from the Universal Event Monitor Server that indicates the requested operation ended. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
If the requested operation was done on a remote UEM Server, verify that a network connection between the local and remote machines was available at the time of the error. Check the Universal Broker message log for any errors reported by the Universal Event Monitor Server. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3410E Error sending termination request to UEM Server: func, errno, reason
Description
The client application is in the process of shutting down due to a termination request. As part of the shutdown process, the client sends the server a termination request message. An error occurred while sending the message. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation the error.
Severity
Error
System Action
The client application continues its shutdown process. The Server will not receive the termination request. If a persistent connection between the client and server application exists, the server will shut down when it discovers that the connection is closed.
User Action
Collect all error messages issued by the client application along with any errors written to the Universal Broker log. Forward that information, along with a complete description of the problem, to Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3411E Installation directory is not defined.
Description
The program could not find the installation_directory entry in the UEM Manager configuration file, or the installation_directory entry has no value associated with it.
Severity
Error
System Action
The program terminates.
User Action
Make sure there is an installation_directory entry in the UEM Manager configuration file. If the entry does not exist, add it. Set its value to the directory where UEM Manager is installed. Reinstall the program if necessary.
Component
Universal Event Monitor
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UNV3412E Cannot access installation directory 'dir': reason
Description
The installation directory identified by dir could not be accessed. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Check the value of the installation_directory entry in the UEM Manager configuration file. Make sure the directory exists and the user account running the uem program has sufficient access to that directory. Re-install UEM Manager if necessary.
Component
Universal Event Monitor
----
UNV3413E Cannot access nls directory 'dir': reason
Description
The nls directory, whose entire path is specified by dir, could not be accessed. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Make sure the directory exists and the user account running the uem program has access to this directory.
Component
Universal Event Monitor
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UNV3414E Cannot access code page file 'file': reason
Description
The text translation file specified by file cannot be read. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Make sure the specified file exists in the Universal Event Monitor Manager's 'nls' directory. If it does not exist, re-install UEM Manager.
Component
Universal Event Monitor
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UNV3416I Universal Event Monitor Manager shutdown initiated due to user interrupt.
Description
The UEM Manager is terminating due to a cancel request issued by a user.
Severity
Informational
System Action
The program terminates.
User Action
None required.
Component
Universal Event Monitor
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UNV3417I Connecting to broker at ipaddr, port.
Description
Indicates that Universal Event Monitor Manager is trying to connect to Universal Broker at internet address ipaddr on port port.
Severity
Informational
System Action
The program continues.
User Action
None required.
Component
Universal Event Monitor
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UNV3418E Unable to connect to ubroker at ipaddr, port: reason
Description
The Universal Event Monitor(UEM) Manager was unable to establish a connection to Universal Broker, which is needed to request the start of a demand-driven UEM Server component. ipaddr is the IP address of the system on which UEM Manager expects Universal Broker to be running. port is the port number that UEM Manager expects Universal Broker to be using to accept incoming connections. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Make sure Universal Broker is running on the target system, and a network connection is available between the client and server machines. Make sure the 'host' value in UEM Manager's configuration file is set to the IP address or host name of the system where Universal Broker is running. Also, make sure the 'port' value in UEM Manager's configuration is set to the port number that is being used by Universal Broker to accept new connections (verify this against the service_port value in Universal Broker's configuration file). If the problem persists, contact Stonebranch customer support.
Windows users: Configuration values for all Universal products can be checked using Universal Configuration Manger, which is accessible from the Control Panel.
Component
Universal Event Monitor
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UNV3419E Error starting UEM Manager: func, errno, reason
Description
The Universal Event Monitor Manager was unable to send a request to Universal Broker to start the UEM Server component. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Make sure Universal Broker is running on the local system. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3420E Error sending event information to UEM Server: func, errno, reason
Description
The Universal Event Monitor Manager was unable to send the requested event and handler information to the Universal Event Monitor Server. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Check the Universal Broker message log for any errors reported by the Universal Event Monitor Server that was started to receive the event. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3421E User ID is required by server.
Description
A user ID is required by Universal Event Monitor Server to monitor the requested event, but none was supplied by the Universal Event Monitor Manager.
Severity
Error
System Action
The program terminates.
User Action
Add the -userid parameter to the list of parameters used for the Universal Event Monitor command (see the Universal Event Monitor User's Guide for more information). To set up a default user ID, update the userid value in Universal Event Monitor Manager's configuration file.
Component
Universal Event Monitor
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UNV3422E Error processing user identification request: func, errno, reason
Description
Universal Event Monitor Manager was unable to provide Universal Event Monitor Server with the user ID and/or password values stored in its configuration file or specified as a command parameter. func is the name of the function in which the error occurred. errno is the error number. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Make sure a network connection exists between the client and server machines. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3423E The requested operation was rejected by the UEM Server: reason
Description
A request from the Universal Event Monitor Manager to monitor an event was disallowed by the UEM Server. reason is an explanation of the error.
Severity
Error
System Action
The program terminates.
User Action
Check the Maintenance Access Control List defined for the UEM Server to verify that the user account with which the UEM Manager was run has not been denied the ability to access the UEM Server. If the problem persists, contact Stonebranch customer support.
Component
Universal Event Monitor
----
UNV3424I Event monitoring started on remote system at time.
Description
Indicates that at time, the remote UEM Server began monitoring the requested event.
Severity
Informational
System Action
The program continues.
User Action
None required.
Component
Universal Event Monitor
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UNV3425E Missing 'host' argument.
Description
The IP address or host name of the remote system was not supplied as a parameter to the Universal Event Monitor command, and no default value is available in the UEM Manager configuration file.
Severity
Error
System Action
The program terminates.
User Action
Add the -host parameter to the UEM Manager command. To set a default IP address, update the 'host' value in the UEM Manager configuration file.
Windows users: Use Universal Configuration Manager, accessible via the Control Panel, to set a default value.
Component
Universal Event Monitor
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UNV3426I Starting IP address resolution attempt current of max.
Description
Another attempt is being made to resolve the IP address of the Universal Broker. This is attempt number current of the maximum number of attempts max.
Severity
Informational
System Action
Processing continues.
User Action
No action is required.
Component
Universal Event Monitor
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UNV3427E Bad IP address: ipaddr, reason
Description
The resolution of the specified IP address of the remote Universal Broker failed. The IP address being converted is ipaddr. The reason resolution failed is specified by reason.
Severity
Error
System Action
The Manager will retry the resolution if the value of the configuration option hostname_retry_count is greater than 1. Once all retry attempts have been exhausted, the Manager will terminate.
User Action
Make sure the IP address specifies a correct host name or a properly formatted numeric dotted IP address.
Component
Universal Event Monitor
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UNV3428E Bad port number: port, reason
Description
The resolution of the specified port number of the remote Universal Broker failed. The port number being converted is port. The reason resolution failed is specified by reason.
Severity
Error
System Action
The program terminates.
User Action
Make sure the port number is a valid numeric port number or service name.
Component
Universal Event Monitor
----
UNV3429W An event ID was specified; conflicting event parameters will be ignored.
Description
On the UEM Manager command line, an event ID was provided along with one or more other parameters that are used to define an event. Only the inactive date time and assigned handlers may be overridden from the command line. All other event values will be obtained from the stored event record, and any corresponding event parameters provided from the command line will be ignored.
Severity
Warning
System Action
The program continues. If the specified event definition is found, all event parameters that may not be overridden from the command line will be obtained from the event record. If the specified event definition does not exist, the program will terminate.
User Action
An event ID is not required from the UEM Manager command line. To submit a one-time event monitoring request, simply supply all appropriate event parameters from the command line, omitting the event ID.
Component
Universal Event Monitor
----
UNV3430E Parameters were provided that conflict with the specified event type.
Description
Event definition parameters that are specific to a given event type were provided on the UEM Manager command line that do not match the specified event type.